Struggling to achieve its mission, but wanting to expand it: CWM’s 2022 Performance Oversight Testimony on CFSA

Good morning! Thank you for the opportunity to testify today. My name is Marie Cohen and I write the blogs Child Welfare Monitor and Child Welfare Monitor DC. After my first career as a policy analyst and researcher, I became a social worker and served in the District’s child welfare system until 2015. Soon after leaving that job, I began writing these blogs to share some of the insights I had gained from my time in the field, and I’ve been amazed to see both of my blogs acquiring readers and influence beyond my wildest dreams. I take a child-centered approach, placing the safety and wellbeing of the child above all other considerations. I also take a particular interest in translating academic research for a lay audience and exposing misinterpretations of research by those trying to support their point of view. In my testimony today, I’ll start by talking about CFSA’s performance in child protective services, then continue with in-home services and then foster care. In conclusion, I’ll explain why I fear that CFSA is losing interest in these core services in its desire to become a “child and family well-being agency” and why I hope that the Council will encourage a renewed focus on CFSA’s primary mission.

My testimony draws from several sources. First, I have used recent CFSA reports including the FY 2021 Needs Assessment and the performance oversight responses recently submitted to the Committee, as well as the CFSA Data Dashboard. I also share some insights from my service on the Child Fatality Review Committee and as a mentor through BEST Kids for almost seven years. Finally, I draw from the national research and policy trends I that I review for my blog.

CFSA has had some successes in the past year. The agency has returned to a mostly normal service posture after the pandemic-induced transition to virtual services. It has found a creative way to claim federal funds for case management and improved one service for families with substance abuse by bringing it in-house. The agency is increasing the number of professional foster parents, though not by enough so far, and the menu of therapeutic services available to foster youths and their parents through a contract with MBI. It has used federal funds to add four new staff members to work with schools and families to reduce school absences due to educational neglect. But CFSA is still falling short on meeting its primary missions of keeping District children safe and providing a physically and emotionally safe haven for those children who must be removed from their homes.

Child Protective Services: CFSA’s primary mission of protecting children has suffered as the agency has continued to emphasize narrowing the front door.

CFSA often boasts about the drop in the foster care rolls, which have fallen from over 1500 on September 30, 2012 to only 614 on September 30, 2021, crediting its policy pillar of “Narrowing the Front Door.” But a drop in foster care numbers is not in itself a positive outcome unless it has been achieved without compromising the safety of children. The choice of “Narrowing the Front Door” rather than “Keeping Children Safe” as the first pillar is not accidental: the goal has become reducing foster care regardless of the impact on child safety. Moreover, CFSA is no longer serving more children in their homes as they place fewer children in foster care; the number of children receiving in-home services has also fallen since 2019, with the total number of children served decreasing from 1994 at the end of FY 2020 to 1904 at the end of FY 2021.

My service on the Child Fatality Review Committee (on which I am thankful to have been joined by Chairperson Nadeau), has revealed many occasions in which CFSA missed chances to protect some of our most at-risk children. I have reviewed death after death of children from families that were the subject of multiple reports to the CFSA hotline dating back many years. Yet these allegations were repeatedly screened out or not substantiated by the agency. CFSA needs to assess the operations of its hotline and investigations, which have both been criticized by the Court Monitor in the past, to make sure that its desire to narrow the front door is not outweighing the concern for child safety. But there is also something the Council can do. I have noticed that many children who later died were at some point assessed to be at high risk but were left after an investigation with no support or monitoring by CFSA. When I ask why, I am reminded that CFSA cannot open a case if abuse or neglect was not substantiated, no matter how risky the situation appears to be. So whether we can protect a child depends on whether harm has already occurred, not whether it is likely to occur. But not all jurisdictions require substantiation in order to open a case for in-home services or foster care. In Washington State, an allegation does not need to be substantiated for an agency to file a neglect petition in court; the purpose of filing a petition is to “prevent harm” and there is no need to prove that harm already occurred. In Michigan and Minnesota, a case can be opened or a child removed because of “threatened harm,” which can be substantiated as a type of maltreatment. I hope the Council will consider changing DC law to make it possible for CFSA to protect at-risk children before it is too late, even without a substantiated allegation.

In-home services: Services provided through CFSA’s Prevention Services Plan are reaching few people and wasting funds, at the same time as CFSA is failing to provide families with needed behavioral health and other services.

The Family First Prevention Services Act allows CFSA to spend Title IV-E funds for evidence-based family preservation or reunification services to prevent entry or re-entry to foster care. However, only evidence-based practices (EBP) that are approved by the Children’s Bureau’s Prevention Services Clearinghouse can receive federal reimbursement. Currently, the only services receiving Title IV-E funding from HHS are Motivational Interviewing, which is part of CFSA’s case management model, and a home visiting program called Parents as Teachers (PAT) that is run by the Health Department. The other services included in CFSA’s Prevention Plan are funded by Medicaid or other local sources.  

CFSA deserves credit for realizing that one practice that is reimbursable under Family First, motivational interviewing, could be incorporated into case management, thus allowing CFSA to collect matching funds for case management for all families receiving services in their homes. This was a creative way to claiming federal funds despite the flaws of the Family First Act, under which has not brought about the promised bonanza of federal resources for family preservation services.  I also applaud the agency for improving the performance of Project Connect since they brought the program in-house. Project Connect provides intensive home-based services to families with an in-home case who are addressing substance abuse. When provided by a contractor, Project Connect struggled to enroll families, but now that it is operated by CFSA, the agency reports that the program has been at capacity since January 2020. The agency reports 46 families served, and 26 cases closed, with 9 families having disengaged and 17 having completed the program in FY 2021. Of course the longer-term outcomes of the program in terms of sobriety and child maltreatment remain to be seen and I hope CFSA will be reporting on them.

But the other services provided in CFSA’s Prevention Services Plan are reaching few people.  According to the FY 2021 Needs Assessment, only 8% of the families referred to DBH received services. Similarly, only 8% of clients referred to the Department of Health home visiting programs, Parents as Teachers and Healthy Families America (HFA, the other DOH-run home-visiting program,) received services. Most of these referrals were either rejected as not appropriate or withdrawn because the family did not engage. According to CFSA’s oversight responses, CFSA referred 159 families to Mary’s Center for home visiting services through the HFA and PAT models in FY 2021, but only 26 of these families were served. CFSA paid over $160,000 to Mary’s Center to provide PAT in 2021; we don’t know how many of the 26 families received PAT or completed the program, since data on PAT and HFA are combined. Several other programs included in the prevention plan served between 0 and 4 families, according to the oversight responses.

At the same time as CFSA was paying $160,000 to enroll 26 families in PAT, parents and children who wanted basic behavioral health services such as cognitive-behavioral therapy and medication management could not get them because of the crisis in the District’s mental health system that affects all residents who must rely on Medicaid to access services. I hope the Council addresses this crisis. But regardless, there is no gain in accessing federal money to serve no-one. CFSA might as well spend this money on services families need, whether or not they are approved for Title IV-E funding.

Another set of services that is sorely needed for CFSA families are services to address domestic violence.  According to CFSA’s 2021 Needs Assessment, of 123 child welfare professionals, the largest percentage (64%) ranked domestic violence (DV) as a prevalent risk factor among their clients. It is encouraging that the 2021 Quality Services Reviewers found three-quarters of the families with DV in in-home cases were receiving services. But some of these services were provided by the CFSA social worker themselves, presumably because services were not available. Moreover, the reviewers found that accessing the agency’s one DV specialist for consultation was a challenge for social workers and that case managers for only six of the 16 families reviewed were able to obtain such a consultation. I hope that the Committee will choose to add funding for at least one more DV specialist to make sure that caseworkers can benefit from a real expert to determine what their clients need and link them with services. The Needs Assessment also indicates that there is a general shortage of DV services in the District, which I hope the Council will address.

Early care and education is one service which has great potential to prevent maltreatment recurrence among families with in-home cases, but has been largely ignored by CFSA.  Guaranteeing a slot in a high-quality preschool like Educare in Ward 7 for every preschool-aged child involved in an in-home case might do more to prevent child abuse and neglect than any other single strategy. We know that high-quality early care and education prevents child abuse and neglect by multiple pathways: easing parental stress, providing family support and parenting education, increasing monitoring by mandatory reporters (at Educare children are checked for abuse daily), and simply reducing the amount of time a child is alone with caregivers and vulnerable to abuse. And indeed, multiple studies link early care and education with reductions in child maltreatment. I hope the Committee will work with CFSA, the Mayor and OSSE to ensure that all children with in-home cases receive high-quality early care and education.

Foster care is not yet a truly safe haven where youth in CFSA custody can heal from past trauma and address educational deficits.

When CFSA takes the drastic step of removing a child from their home, it has the obligation to make sure the child is placed together with siblings, in the home of either a known relative or family friend if possible, and with all the necessary supports, including mental health services, the best healthcare (including covid-19 vaccines) and educational and vocational supports. And whenever reunification is not possible, CFSA should stop at nothing to support permanency with real or fictive kin. But CFSA is falling short in these areas. Often agency leaders seem to lack the creativity, passion, and outside-the-box thinking that is necessary to make foster care the safe haven that CFSA advertises.

Foster care: CFSA continues to lack appropriate placements for older youth and those with significant behavioral health needs.

The lack of suitable placements for older youth and those with more serious behavioral health needs continues to be a crisis leading to placement disruptions, abscondence, and further deterioration in the mental health of our most vulnerable youth. This issue has been covered in depth the Children’s Law Center in their written testimony. In general, I agree with their findings and recommendations on building an adequate placement array but I would add that CFSA may have to consider adding one or more therapeutic group homes as well as increasing its supply of professional foster parents. There are simply not many potential foster parents who are dedicated and gifted enough to take on these very challenging young people.

Too few foster youth are receiving the behavioral health services they need.

Only 18 children were receiving therapy at CFSA in the first quarter of FY 2022, out of the 600+ children in foster care, according to CFSA’s oversight responses. That means CFSA’s four in-house therapists are being paid to provide therapy to only 18 children, so that each therapist is seeing fewer than five children a week. CFSA did not report on the number of children receiving therapy outside of the agency, but the low number receiving in-house therapy is concerning. Moreover, according to the 2021 Needs Assessment, the percentage of children recommended for therapy who received it went down from 69% in FY 2020 to 40% in the first half of FY 2021. I understand there is a citywide crisis in mental health services, with a catastrophic shortage of providers, not to mention quality, cultural competence and turnover, as the Children’s Law Center explains in its written testimony. I join the CLC in urging that this Committee work with the Committee on Health and the rest of the Council to fix the District’s behavioral health system. However, until this reform can take place, CFSA must not waste the resources it has allocated for behavioral health for its foster care youth.

I do appreciate, however, that CFSA has added two popular evidence-based therapeutic modalities – Dialectical Behavior Therapy (DBT) and Eye Movement Rapid Desensitization Therapy (EMDR) – through its contract with MBI Health. And I’m also happy that CFSA has included parents of children in foster care in its contract with MBI. However, I’m disappointed that MBI served only 16 of the 28 children and parents referred during FY 2020.

CFSA needs to find creative housing solutions to keep siblings together in foster care and to enable children to be placed with kin in foster care, guardianship or adoption.

According to the 2021 Needs Assessment, the Agency has only 50 licensed providers to care for three or more children in foster care. However, there are 194 foster children in a family of three or more siblings, which indicates the need for more foster parents with the capacity and willingness to take groups of three or more siblings.  CFSA should look for creative, out-of-the box ideas tor increasing placements for sibling groups. For example, CFSA could seek a public-private partnership to create a community of homes for foster parents who take in large sibling groups, in the mode of SOS Children’s Villages in Illinois and Florida. Perhaps this could be included as part of a development plan for a parcel owned by the city.

CFSA also needs to be more creative and proactive in finding housing for relatives who want to take in children who have been removed from their families, temporarily or permanently. CFSA’s oversight responses state what we already know: “For DC-based kin, the ongoing lack of affordable housing in the District continues to impact the families’ ability and/or willingness to provide licensed kinship care.” And it’s not just kinship care but also permanency. I recently heard of a teenager being pressured to accept guardianship with a foster parent with whom she is not bonded, even though a relative is willing and available but has been unable to find suitable housing. This is unacceptable. As it did with Wayne Place for youths leaving foster care, CFSA should work with the private sector to create housing for relatives who are providing a home for children in foster care – housing like Plaza West, a building for grandparents raising children that was created without CFSA involvement. It is not acceptable to force children into guardianship with unrelated foster parents because relatives cannot find housing.

CFSA is not making sufficient efforts to ensure educational success for foster youth.

Education outcomes for District foster youth are truly horrendous. Foster youth aged 15-21 for whom Grade Point Average (GPA) information was available had a median GPA of 1.98 in the last academic year, according to the oversight responses.  And only 68% of the foster youth who were eligible to graduate high school in June 2021 graduated or got a GED by that date. The blame for this abysmal school performance should not be placed entirely on CFSA: most of these children were probably struggling academically when they were removed from home. After all, many of these children came into foster care with a history of chronic absenteeism and school transfers. But if CFSA is going to remove children, it needs to take responsibility for improving their educational performance regardless of what it was before.

There are some things CFSA can do to improve educational performance among foster youth that have drawn little attention. For one, CFSA needs to make sure that foster parents are involved with the schools that the children in their custody attend. It is well-known that home-school communication is critical to school success. But when I was a social worker at a private agency working with Maryland foster parents of CFSA youth, many foster parents I worked with had never even been to the children’s schools, especially when these schools were in the District. They certainly did not attend Back to School Nights and parent-teacher conferences. Foster parents should be told that attendance at these events and regular communication with the schools is required. Secondly, CFSA needs to end the practice of pulling kids out of school for a whole day in order to attend one medical, dental, or court appointment. When I was working in the system, I found that family support workers usually made appointments during school hours because they were busy after school taking youths to family visits or therapy. For the same reason, they usually made these appointments in the middle of the day, ensuring the maximum loss of school time. Requiring foster parents to take children to these appointments might help solve this problem; it should clearly be their job anyway.  These two steps, requiring foster parent involvement and stopping system-caused school absenteeism, would be a good place to start in improving foster children’s school performance. Monitoring the performance of the tutoring provider is another; I’ve heard too much over the years about incompetent tutors.  

OYE Vocational specialists must be replaced.

The 2022 Needs Assessment states “CFSA has identified a gap for career preparation and available employment supports for youths.” That’s putting it mildly! In FY 2019 CFSA eliminated OYE’s Career Pathways unit and replaced it with the LifeSet program, which is not dedicated to career preparation or staffed with vocational specialists. There are no vocational training specialists at CFSA, only college specialists. As a result, there are NO youth currently enrolled in vocational training programs, according to the 2022 oversight responses. Around the country and here In the District there is a growing recognition that college is not for everyone, especially for those who are not likely to complete it. Many jobs requiring vocational training or apprenticeships provide a path into the middle class and a much better option than college for youths with poor academic skills. At this time of unprecedented labor shortages, it is a shame that the agency is not taking advantage of this opportunity to get our young people into good jobs. In the Needs Assessment CFSA indicates it is working with the Department of Employment Services to address this gap; the Committee should encourage the agency to address it with the urgency and intensity it deserves.  

CFSA has neglected its responsibility get foster youth vaccinated

As I have written, CFSA seems to be prioritizing parental consent, even when not required by law, over the health of foster children and containment of Covid-19 in the District of Columbia. Moreover, it appears that the agency been reluctant to educate older foster youth about the benefits of vaccines. They don’t even know how many foster children have been vaccinated. And they have not reported how many have gotten Covid-19. This is not acceptable.

Conclusion: CFSA appears to have lost interest in its primary mission of protecting abused and neglect children.

In conclusion, CFSA continues to struggle to carry out its primary mandates of investigating allegations of abuse and neglect and responding appropriately with in-home supervision and support and foster care when necessary. Yet, despite these struggles, CFSA is eager to add more responsibilities to its plate. As the agency explains in its oversight responses, it wants to “transform from a child welfare system to a child and family well-being system.” This sounds great on first hearing but does not bear closer scrutiny. Child and family well-being are dependent on all the health, education and human services agencies in the District of Columbia. CFSA is having enough trouble accessing the services of these agencies for its current clients. Why not concentrate on performing its core duties rather than expanding them? I must acknowledge that CFSA is being encouraged on this misguided path by the federal Children’s Bureau, which has included the agency in its partnership to do exactly what CFSA is proposing. But just because it is being promulgated by the feds does not make it a wise policy.

The expansion into primary prevention through creation of the Family Success Centers is a prime example of this desire to broaden CFSA’s mission when the agency struggles to perform its core responsibilities adequately. Prevention of child maltreatment is not in the original mandate of child welfare agencies, and for good reason. If anything, child maltreatment prevention is normally conceptualized as a public health function, which is why home visiting programs are generally provided by health departments.  More and more jurisdictions, including our neighbors in Maryland and specifically Baltimore, are investing in Family Connects, which provides a hospital visit from a nurse to every newborn to assess risk and refer to appropriate services. Family Connects has been shown by randomized controlled trials to reduce emergency room visits and hospital stays by 50% in the first year of life and CPS investigations by 44% in the first two years of life. The jurisdictions that have adopted Family Connects understand that neighborhood family support centers will never reach the most at-risk children, whose parents are too mentally ill, impaired by drugs, or overwhelmed to recognize that they need help.

I have some ideas about why CFSA (and the Children’s Bureau for that matter) appears to have lost interest in its core mandate of protecting children and providing a safe haven for those who must be removed from their homes. But until we figure out how to prevent child maltreatment, and even after we do, there will still be maltreated children who need to be protected. CFSA may have lost interest in these duties, but it is up to the Committee and the entire Council to remember our most vulnerable children and make sure the agency performs its core mandates.  














CFSA’s Internal Child Fatality Report for 2020: a missed opportunity to learn from mistakes and inform the public

CFSA’s Internal Child Fatality Report for 2020 was released on October 27, 2021. It provides information on 40 deaths of children and young adults whose families were known to CFSA within five years of their deaths. The report shows that most of these families had been reported to CFSA multiple times in the past five years. Many of them had experienced investigations and received CFSA services through in-home and foster care cases. Despite these interventions, these children had died within five years of CFSA’s ending its involvement. The report contains the lessons that CFSA drew from these deaths, but a careful reading suggests that the agency has not taken full advantage of this opportunity to improve future practice. Moreover, the report does not provide the information that interested readers need to make their own conclusions about agency practices and needed changes.

CFSA’s internal fatality report is different from the annual report of the citywide Child Fatality Review Team, which covers all deaths of young people up to age 18 and some deaths of those aged 19-21. The CFSA report focuses on fatalities of young people up to age 24 whose families were known to the agency within five years of their deaths. These fatalities are reviewed by the agency’s Internal Child Fatality Review (ICFR) Committee, and this report summarizes the results. As the report explains, the internal fatality review process “is one of CFSA’s strategies for examining and strengthening child protection. It provides the Agency with specific information that helps to address areas in need of improvement and to identify any systemic factors that require citywide attention – all with the goal of reducing preventable child deaths.”

The 2020 child fatality report includes only those child deaths that occurred during Calendar Year (CY) 2020 and were reviewed by the ICFR Committee during 2020 or in the first three months of CY 2021. An additional fifteen deaths that occurred in CY 2018 and CY 2019 but were reviewed in CY 2020 are summarized briefly in an appendix but are not included in the narrative and data charts provided in the body of the report. I discussed this timing issue in depth last year, when the report excluded half of the deaths reviewed during 2019. This year CFSA has improved the coverage of its report, at least in part by including cases reviewed up to March 31 of 2021: this report includes 40 (or 72 percent) of the 55 deaths reviewed between January 1, 2020 and March 31, 2021. But it is still hard to understand the purpose of leaving out more than a quarter of the deaths reviewed during the period covered by the report. All of these deaths took place in 2018 and 2019, not many years in the past. The report states that the ICFR Committee reviewed these earlier cases “as part of its internal continuous quality improvement (CQI) efforts,” but also that “[i]n line with CFSA’s CQI efforts and based on the known fatalities that occurred during CY 2020, ICFR Committee members made practice recommendations to potentially help reduce future child fatalities.” So it appears that the 15 fatalities from 2018 and 2019 were reviewed as part of CQI, but were not used to develop recommendations, which is the main purpose of CQI! Leaving out these cases accomplished nothing but giving the committee a smaller group of cases upon which to make recommendations and reducing the amount of information available to the public in the annual report.

Manner of Death

The manners of death* of the 40 children whose cases are included in the body of the report are displayed in the pie chart below. Half of these children were victims of “non-abuse homicide;” nine (or 22 percent) died of natural causes; five (or 12 percent) died in accidents; three (or seven percent) died because of abuse or neglect; and one died by suicide. The other two children’s manners of death were “undetermined” and “unknown.” While children who die from abuse and neglect after having previous contact with child welfare draw the most public concern, research shows that children who have prior contact with child welfare also tend to die more often from all causes than children with no such involvement, as I discussed in my post, Report of maltreatment: a major risk factor for child mortality.

Source: CFSA, Internal Child Fatality Report: Statistics, Observations and Recommendations: 2020, https://cfsa.dc.gov/sites/default/files/dc/sites/cfsa/publication/attachments/2020%20CFR%20Annual%20Report%20vF%20-%2010.26.21.pdf; data plotted by Child Welfare Monitor DC.

Abuse and Neglect Homicides

Abuse and neglect homicides of children known to CFSA often draw public concern because the agency’s primary role is to protect children from abuse and neglect. But they are a small proportion of the deaths to children who were involved with CFSA in the past five years. Three, or seven percent of the deaths reviewed in this report, were abuse or neglect homicides. The ICFR Committee also reviewed one abuse or neglect homicide that occurred in 2018 or 2019 and is addressed only in the appendix to the report. We know nothing about this case, not even whether the death was caused by abuse or by neglect. The two abuse homicides that occurred in 2020 were young children who died by blunt force trauma. The information provided suggests that the 11-month-old was Makenzie Anderson. Shortly after Makenzie’s death Petula Dvorak reported in the Washington Post that other residents of the Quality Inn that was then serving as a shelter for homeless families knew that Makenzie was in danger. But CFSA refused to disclose whether anyone had reported their concerns to the hotline. This report tells us that somebody, sometime, did report their concerns about Makenzie’s family, but that is all it reveals.

Given what is publicly known, the other abuse homicide discussed in the report – a two-year-old African-American male who died from multiple blunt force injuries – was probably Gabriel Eason, who died on April 1, 2020. An autopsy showed old and new injuries to Gabriel’s body, including swelling of the head and brain, abrasions and contusions to the head and torso; lacerations of the kidney and liver; injuries to the heart and vena cava; cuts on the face and neck; blunt trauma to the genitals; and 36 rib fractures. We know that Gabriel’s childcare center called the CFSA hotline on October 9, 2019, six months before he died, but we do not know what action CFSA took or if there were other calls. Unfortunately this report does not tell us anything new.

The neglect homicide included in the report involved a seven-year-old African-American boy killed in a car accident. The child and his younger siblings were passengers in a car driven by their mother in a long drive back to the District from another jurisdiction. None of the children were in car seats and the mother had alcohol in her system. The mother was charged with first-degree vehicular homicide, seatbelt violations, and driving under the influence. She was taken into custody and the remaining children were placed with relatives. The report does not tell us when and how often CFSA received reports in this family or how the agency responded.

Gun Violence

By far the most common manner of death for fatalities reviewed in this report was “non-abuse homicide,” or homicide that was not the result of child abuse or neglect. Such “non-abuse homicides” were half of all deaths reviewed, and all 20 of these deaths were caused by gun violence. Unlike in cases of abuse homicide, the media rarely asks about the history of gun violence victims with CFSA. However, the connection between child welfare history and gun violence death became obvious to me as soon as I started sitting on the citywide Child Fatality Review Committee. I learned that many of the young victims of homicide grew up in families with long histories of reports to CFSA. Reports on one family often include allegations of physical abuse, positive toxicology of a newborn, lack of supervision, and extensive unexcused school absences. Many of these reports were unsubstantiated; others were confirmed but resulted in nothing but a referral for voluntary services; others resulted in the opening of in-home cases that eventually closed; and others resulted in children placed in foster care and later returned home. But the abuse and neglect continued. Many of these families fit the pattern of chronic child neglect, which occurs “when a caregiver repeatedly fails to meet a child’s basic physical, developmental, and/or emotional needs over time, establishing a pattern of harmful conditions that can have long-term negative consequences for health and well-being.” Many of these children, with little support at home, histories of trauma, and disconnected from school, find their companionship in the streets and take up violent and illegal activities. Of the male decedents reviewed in the 2020 CFSA report, four were known to have been involved with the juvenile justice system and two were known to be involved in criminal activity when they were killed.

Of course, not all of the children included in this report who died from gun violence came from abusive or neglectful homes or were involved in violence themselves. Some of them died because they lived in a neighborhood plagued by gun violence or were in the wrong place at the wrong time. The eleven-year-old mentioned in the report might have been Davon McNeal, who was caught in the crossfire of a gunfight. And Davon was probably not the only bystander among the 20 who died. But perhaps some of the other deaths could have been prevented with more aggressive CFSA action. For example, the agency could have offered better, more intensive and long-lasting services to the parents, with court supervision to ensure they were taken up. And crucially, the agency could have refused to give second, third, and fourth chances to parents who repeatedly failed to take advantage of these services.

Natural Causes: Nine fatalities, or 22 percent of the deaths included in the report, were due to natural causes. Three of these deaths were due to prematurity and another three were due to medical conditions at birth. One might think that these deaths could not have been prevented by CFSA action, but research suggests otherwise. A population-based study using data from 3.4 million births in California found that, controlling for baseline risk factors like low birthweight and preterm births, infants with more than one CPS report were more than three times more likely to die of medical causes than those without a CPS report. The researchers also found that among infants reported for maltreatment, periods of foster care placement reduced the risk of death from medical causes by roughly half. Unfortunately, as described by child welfare expert Dee Wilson, medically fragile children are often born to the parents that are worst equipped to care for them. Thus, some of these deaths might have been prevented with more aggressive interventions, including foster care, in earlier contacts with the agency.

Accidental Deaths/Unsafe Sleep: Five of the CY 2020 fatalities, or 13 percent, were deemed accidental. Unsafe sleeping arrangements were involved in four of these deaths. (The fourth was a 20-year-old riding a moped without a helmet). In total there were five fatalities related to unsafe sleep. The other one was classified as “undetermined.” On the citywide child fatality review panel, I have seen numerous cases of children dying in unsafe sleep environments in families with long histories of child welfare involvement, often for numerous children. We tend to focus on unsafe sleeping arrangements (such as bed sharing) as the cause of death, but the reality is much more complex. Almost invariably, the parents have used marijuana, alcohol or illegal substances before lying down with the baby, and they fail to wake up when the children are struggling to breathe. With unimpaired parents, these sleeping arrangements might not result in death. That is why another study found that adjusting for risk factors at birth (including low birth weight and late or absent prenatal care), the rate of Sudden Unexplained Infant Death (SUID) was more than three times greater among infants who had been previously reported for past maltreatment than among infants who had not been reported. And that’s why more intensive interventions (including foster care placement) with families that abuse substances might have prevented some of these deaths.

Suicide: The CFR Unit reviewed one death by suicide; incredibly the decedent was an 11-year-old girl who hanged herself from the shower rod in her home. One population-based study estimated that children with any CPS history were three times as likely to end their own lives than children without such a history, and an eleven year old taking her own life suggests that something must have been amiss in her family that the agency might have been able to observe. “The family received grief services,” according to the report. That is nice to know, but it would be more important to know what type of trauma could have caused the suicide of an eleven-year-old, and what CFSA knew and should have known about this family before the child took her own life.

Undetermined and unknown: One child’s cause of death was unknown because the child died outside of the District; that child was in foster care. One fatality was classified as undetermined because the autopsy findings were inconclusive. The decedent was two months old and was found unresponsive after being swaddled for about two hours in a motorized baby swing with a blanket propping up a pacifier so that it would stay in the infant’s mouth. Unsafe sleep practices may have contributed to the infant’s death, according to the CFR Unit. This case raises the same issues as the accidental deaths discussed above. Any family that would leave a two-month-old unsupervised in a swing for two hours with a propped bottle has severe parenting deficiencies beyond their knowledge of safe sleep practices–deficiencies that required aggressive intervention in order to protect the child.

Parents’ CFSA History as Caregivers

Nine of the 40 families reviewed in the report (or about 23 percent) were involved with CFSA at the time of the fatality. Of these nine families, five had an open foster care case, two had an open investigation, one had an open in-home case and an open investigation, and one had an open permanency case and an open CPS investigation. Obviously it is concerning that these fatalities could occur while CFSA was actively involved with the family. One has to wonder whether any red flags were disregarded. But without knowing the details of CFSA’s involvement with these families, it is impossible for readers of this report to make any conclusions about agency practice.

Source: Source: CFSA, Internal Child Fatality Report: Statistics, Observations and Recommendations: 2020, https://cfsa.dc.gov/sites/default/files/dc/sites/cfsa/publication/attachments/2020%20CFR%20Annual%20Report%20vF%20-%2010.26.21.pdf.

In addition to the nine families who had an open investigation or case at the time of the fatality, four families (10 percent) had a case or investigation closed within three months of the fatality, four families had a case or investigation closed within four to nine months of the fatality, and another four families had a closure within 10 to 12 months of the fatality. It is concerning that so many families had such recent contact with CFSA; one wonders whether the case closures were premature and whether any red flags were missed. One family was not included in these calculations because it had four referrals that were screened out and no investigations or cases. It is concerning that a family with a later fatality had four reports screened out and it would be interesting to know when those referrals came in and whether the CFR unit looked at why they were rejected. There has been some concern about the accuracy of hotline decision-making. In a 2016 study, conducted by the Center for the Study of Social Policy, the court monitor in the LaShawn class action suit, reviewers agreed with the decision to screen out the referral in only 73 percent of the 223 screened-out referrals studied.

Note: One family was not included because they had no open case or investigation during the five years before the child fatality. The family did have four screened-out referrals.
Source: CFSA, Internal Child Fatality Report: Statistics, Observations and Recommendations: 2020, https://cfsa.dc.gov/sites/default/files/dc/sites/cfsa/publication/attachments/2020%20CFR%20Annual%20Report%20vF%20-%2010.26.21.pdf; data plotted by Child Welfare Monitor DC

The chart below shows the frequency of CFSA involvement for the families with fatalities. All of the families had more than one report to CPS within five years of the fatality, 31 families, or 77 percent of the families, had four or more reports. So these families were very troubled, and there were many opportunities for CFSA to intervene.

Source: CFSA, Internal Child Fatality Report: Statistics, Observations and Recommendations: 2020, https://cfsa.dc.gov/sites/default/files/dc/sites/cfsa/publication/attachments/2020%20CFR%20Annual%20Report%20vF%20-%2010.26.21.pdf; data plotted by Child Welfare Monitor DC

What happened as a result of these reports? All but two of the families had referrals that were screened out, with 40 percent having four or more such screened-out referrals. About 83 percent of the families had at least one investigation. Sixty-five of the families had between one and three family assessments, an alternative to traditional investigation that has been dropped by CFSA. Forty-three percent of the families had one or two in-home cases, and 33 percent had one or two permanency (foster care) cases. Again, this table shows that CFSA had many opportunities to assess and intervene with these families before their children died.

Source: Source: CFSA, Internal Child Fatality Report: Statistics, Observations and Recommendations: 2020, https://cfsa.dc.gov/sites/default/files/dc/sites/cfsa/publication/attachments/2020%20CFR%20Annual%20Report%20vF%20-%2010.26.21.pdf.

According to the table shown above, 33 families were the subject of investigations in the five years before the fatality. In Figure One of the report (not reproduced here) CFSA found that 19 families had at least one substantiated allegation in the five years before the fatality. That 33 of these families had investigations but only 19 (or about 58 percent) had at least one maltreatment finding suggests that many of these investigations may have failed to find existing abuse or neglect. Physical abuse was the type of allegation that had the largest number of substantiations (eight). Unfortunately, we do not know how many families received those eight substantiations; it could have been one family that received them all or several families could each have received a smaller number of substantiations. The other most frequent types of maltreatment substantiated were ‘failure to protect’ (five), and four each for inadequate supervision, substance use by parent or caregiver, unwilling/unable caregiver, positive toxicology of a newborn, educational neglect and exposure to domestic violence. It would also be valuable to see the number and subject of unsubstantiated allegations as well since a large body of literature documents the difficulty of accurately determining whether a child has been maltreated, which is why scholars often prefer to use referrals (rather than substantiations) as a metric for the rate of maltreatment.

It is no surprise that many families of children who died within five years of CFSA involvement had a long history of reports to child protective services. The known high risk level for children in a family that has multiple reports is the reason that CFSA requires a “Four-Plus staffing,” which is a special meeting for families with four or more allegations, when the last report occurred within 12 months. According to the report, these staffings “focus on gaps in practice or service delivery that may have contributed to a family returning to CFSA’s attention.” Among the 40 families included in the report, 15 met the qualifications for a Four-Plus staffing, and all of them received such a staffing. This result raises questions about the efficacy of these staffings in addressing families with multiple reports to CFSA.

CFSA’s Recommendations

Based on its fatality reviews, the ICFR Committee makes recommendations each year for CFSA and other District agencies for actions that might avert future fatalities. This year the committee made only three recommendations: provide support to child welfare professionals who experience traumatic stress; improve information sharing between DC government agencies, and encourage use of a comprehensive medical information platform among hospitals and medical providers in the District. The report explains that the last recommendation would address the problem of abusive parents who bring their children to different medical providers. It is possible that this recommendation was prompted by the case of Gabriel Eason, whose mother brought Gabriel to two different emergency rooms for his injuries, thus making it less likely that abuse would be suspected.

These are all good recommendations. But it is rather surprising that there are no recommendations to improve CFSA’s practice in conducting investigations and in-home and foster care cases. Given that nine of these decedents had an open investigation or case at the time they died, and another 12 had an open investigation or case within a year of the fatality, there is reason to wonder if anything could have been done differently in these cases. But without knowing the details of CFSA’s involvement with these families, it is impossible for reader of this report to make any conclusions about agency practice. The ICFR Committee was given the details on each case. Is it possible that they found no flaws in case practice that would lead to recommendations for the future? That is hard to imagine.

Even without being privy to case details, there are some potential recommendations that come to the mind of an educated reader. Given the fact that all 15 families that qualified for a Four-Plus staffing because of the extent of their history with CFSA actually had such a staffing, and a child died nevertheless, one might wonder if Four-Plus staffings are achieving their purpose. A reasonable recommendation might be to change these staffings or eliminate them entirely and replace them with something else. Given that among the allegations about the 40 decedents’ families by far the most allegations involved abuse, a potential recommendation might be that the agency heighten scrutiny for families that were reported for abuse. There is other evidence for such a proposal: one study found that children with a previous allegation of physical abuse sustained fatal injuries at 1.7 times the rate of children referred for neglect. Several years ago, the agency eliminated its Special Abuse Unit, which investigated allegations of physical and sexual abuse; one wonders if this was a step in the wrong direction.

Perhaps I am being too critical of CFSA’s internal child fatality report. It is difficult for an agency to criticize itself and recommend changes that may go against its ideological orientation. That is why some states give a Child Advocate, Ombudsperson or Inspector General the duty of investigating certain child fatalities in which the family was known to the child welfare agency. The City Council established the Children’s Ombudsperson in the 2020 legislative session and I advocated for that office to be given that responsibility. After putting that requirement in the original draft, the bill’s framers removed that provision. I hope the Council will consider amending the legislation to ensure that an impartial, independent party reviews some of these deaths and makes the reviews available to the public.

Reviewing the fatalities of children who were involved with CFSA in the five years preceding their deaths provides an opportunity for CFSA to suggest changes in its practices. However CFSA has not taken full advantage of this opportunity this year. First, by eliminating over a quarter of the cases it reviewed based on an arbitrary timeframe, the fatality review committee deprived itself of vital fodder for recommendations and withheld important information from the public. Second, the committee made no recommendations for changes in the agency’s investigative and case management practices that may have allowed serious red flags to be missed, leaving children vulnerable to serious maltreatment during or after their involvement with CFSA. Finally, the report represents a failure to inform the public about the performance of an agency that it pays for. Not only does CFSA’s 2020 internal fatality report fail to derive all the available lessons from CFSA’s mistakes but it does not provide the details necessary to enable members of the public to draw its own conclusions about agency performance. That’s why the City Council should give the new Children’s Ombudsperson the responsibility for investigating and reporting about such fatalities.

*”Manner of death” refers to the circumstances that caused the death, as opposed to “cause of death,” which refers to the specific disease or injury that led to the death

CFSA in the second quarter of FY 2021: rejecting more referrals, serving fewer kids

On Tuesday, Judge Thomas F. Hogan approved a settlement in the 32-year-old case now called LaShwan vs. Bowser–a suit which was filed in 1989 alleging major mismanagement in the District’s foster care system. Today, Mayor Bowser announced the end of court oversight over the Child and Family Services Agency (CFSA). Nevertheless, released by CFSA concerning its operations in the quarter ending March 31, 2021 shows there is still reasons for concern about whether CFSA is complying with its mandate of protecting DC children in a time of pandemic.

A major concern for child advocates has been the possibility that the COVID-19 pandemic would have a double effect–increasing abuse and neglect and also making it less likely to be discovered. As we have already reported, data from the District of Columbia Child and Family Services Agency (CFSA) indeed showed a drastic drop in calls to the CFSA hotline at the onset of the pandemic and associated closures. The most recent data, from the quarter ending March 31, 2021, show the beginning of a return to normal levels of hotline calls, with an uptick in calls from schools and child care providers. But just when calls are starting to return to normal, the agency seems to be focused on limiting these calls and screening out as many as possible. Moreover, a large decrease in the total child population served by CFSA (including those served both in their homes and in foster care) over the course of the pandemic is of concern as it is unlikely to reflect an equal reduction in the number of abused and neglected children.

CFSA’s Data Dashboard is updated 45 days after the end of each quarter. Child Welfare Monitor DC reported on FY 2021 Quarter One (October to December 2020) update in Testimony at the CFSA oversight hearing conducted by the DC Council’s Human Services Committee on February 25, 2021. We also reported on some preliminary data from Quarter two in a post entitled CFSA, DCPS and the Safety of children not in school buildings. This post integrates the full Dashboard data from Quarter Two (the quarter ending March 31, 2021) into an overview of trends since the onset of the pandemic.

Referrals

Figure One below shows the monthly number of calls to the CFSA hotline, known as “referrals,” from March 2020, when the pandemic emergency began, through March 2021, compared to the same dates of the previous year. (Note that March 2020 is included in both 13-month periods as the pandemic closures began in the first half of that month). DC’s sudden closure of schools for an extended spring break in March 2020 was followed by a chaotic virtual reopening, as schools and nonprofits strove to get children connected with computers and internet service. Not surprisingly, the first three months of the pandemic produced a drastic drop in hotline calls, investigations, and substantiated cases of maltreatment. Reports stayed at basically the same level from April to August, unlike a normal year, when reports drop after schools close.

Perhaps in part due to new guidance for educators produced by CFSA about how to spot abuse and neglect in a virtual environment, referrals rose In October 2020 and began to approach the previous year’s level in November and December, then dropping slightly in January in contrast to an uptick in January of 2021. But the number of referrals increased from 1,224 in January 2021 to 1,408 in February and took a staggering jump to 2,233 in March. We don’t know the extent to which this change was due to the fact that about 20 percent of the school system’s population returned to school early in February. Perhaps there was an onslaught of reports from teachers seeing students in person for the first time that school year. March was the first month where the pre-pandemic and pandemic curves crossed: the 2021 uptick contrasted with a downturn in March 2020 when pandemic closures began. In fact, there were many more calls (2,253) in March 2021 than in March 2019 (1858), when all schools were open.

Figure One

Source: Data from CFSA Dashboard and data provided by CFSA for January-March 2020.
Note: March 2020 data are shown twice in this table

The number of hotline calls per quarter is shown in Figure Two. This quarterly view shows how referrals plunged in the first full pandemic quarter (April-June 2020) and have increased in each quarter since then. The total number of referrals fell from 18,751 in the four quarters ending March 2020 to 13,172 in the four quarters ending March 31, 2021.

Figure Two

Source: CFSA Data Dashboard, https://cfsadashboard.dc.gov/page/hotline-calls-referral-type

While monthly data on reporting source are not available, annual data for FY 2020 shown in Figure Three suggest that a decline in reports from school personnel was a major factor behind the fall in referrals overall. In FY 2019, school and childcare personnel made 42.9 percent of all calls to the hotline, but this percentage went down to 35 percent in the pandemic year of 2020. But in FY 2021 to date the percentage of calls that come from teachers actually increased to 47.7 percent–which is higher than the pre-pandemic share of 42.9 percent in FY 2019. This change reflects the big increase in referrals from schools in March, after some children returned to school.

Figure Three

Source: CFSA Data Dashboard, https://cfsadashboard.dc.gov/node/1435406

Once a referral arrives, it can be accepted as an “information and referral” to be referred to another agency, accepted for investigation, linked to an existing open investigation, or screened out as not requiring any response. It is interesting to look at the numbers (Figure Four) and percentages (Figure Five) of referrals that are assigned to these four categories. Figure Four shows the large drop in the total number of referrals at the onset of the pandemic in April 2020, and the resultant rapid drop in the numbers of referrals that were screened out and accepted. But as the total number of referrals started increasing in September 2020, CFSA began screening out more of these referrals and maintaining a similar number of referrals accepted for investigation. The increase in the number of referrals in February (from 1224 to 1408) resulted in a decline in accepted referrals that month, and a near doubling of calls in March 2021 (from 1408 to 2253) resulted in a much smaller increase of accepted referrals from 307 to 379. Basically, the number of referrals accepted for investigation remained similar from September 2020 (345) to March 2021 (379) despite the big increase in referrals after November.

Figure Four

Source: CFSA Data Dashboard, https://cfsadashboard.dc.gov/page/hotline-calls-referral-type

Figure Five shows that with the rapid drop in referrals due to the pandemic, CFSA began accepting a higher percentage of those referrals starting from May to August 2020. But starting in September 2020, as CFSA began getting more calls, screeners began screening out a higher percentage and accepting a lower percentage or referrals. This trend accelerated in February and March of 2021 with the increase in calls to the hotline. This is particularly notable in March 2021, when the number of calls to the hotline jumped from to 2233 from 1408 the previous month. Confronted with this onslaught of new calls, CFSA increased the percentage screened out from 62.9 percent in January 2021 to 71.1 in February to 78.6 percent in March.

Figure Five

This decline in acceptance of referrals is not surprising because CFSA, citing an influx of referrals in the fourth quarter of previous years, made a conscious effort to reduce calls by telling educators that unnecessary calls would be screened out, as described in our previous post, CFSA, DCPS and the safety of children not in school buildings. CFSA’s increased tendency to screen out referrals is somewhat concerning, especially combined with the strong discouragement of referrals in their most recent guidance. Data provided by CFSA in response to a request from Councilmember Nadeau, shown in Figure Five, shows there is reason for concern. (Because the data provided for School Year 2020-2021 extended only through March 30, we requested data for the same period of the two previous years for comparability purposes, and these are the periods covered by the figures below). The number of educational neglect referrals fell from 3,368 in the first three quarters of the pre-pandemic school year of 2018-2019 to 2,378 during the same three quarters of School Year 2019-2020. This is rather confusing since Covid-19 did not shutter schools until March. In the current academic year through March 30, 2021, educational neglect referrals came roaring back. CFSA had already received 3,581 educational neglect referrals as of March 31–more than in the full pre-pandemic year. But the number of accepted educational neglect referrals declined from 956 in SY 2018-2019 to 443 in SY 2019-2020 to 258 in the current school year through March 31.

FIgure Five

Data Provided by CFSA

Figure Six shows the percentage of educational neglect referrals that were accepted, screened out and other. CFSA accepted 28.4 percent and screened out 71.6 percent of educational neglect referrals in the pre-pandemic academic year, 2018-2019. In the disrupted School Year (SY) 2019-2020, CFSA accepted 18.6 percent of educational neglect referrals and screened out 81.3%. And in the current academic year as of March 31, 2021, CFSA had accepted only 7.2 percent of educational neglect referrals and screened out 86.9 percent.

Figure Six

Source: Data Provided by CFSA

CFSA’s intent to keep a lid on educational neglect referrals is understandable. Administrators are presumably afraid of being overwhelmed by referrals of educational neglect. Moreover, there has been considerable pushback by activists in jurisdictions like New York City about reports of parents being investigated for educational neglect when they were not able to obtain computers or internet service. However, it is important to note that while categorized as “educational neglect,” referrals from schools about absences often serve a much broader purpose than ensuring that children are going to school. Chronic absence is often the first indicator that the child is not safe. It may even be an indicator that the child is missing. In the case of Relisha Rudd, who disappeared in 2014 and was never found, 18 days of absences did not trigger a report to CFSA because the absences were excused with the help of a bogus “doctor” who was probably Relisha’s abductor.

Investigations

An investigation can have several possible results. It can result in a finding of “inconclusive,” meaning the evidence is insufficient to prove maltreatment despite some indications it occurred; “unfounded,” which means “there was not sufficient evidence to conclude or suspect child maltreatment has occurred,” or “substantiated,” indicating that the evidence supports the allegation of maltreatment. (See the CFSA Data Dashboard for the full definitions of these terms as well as of “incomplete investigations.”) It takes up to 30 days, and sometimes more, to complete an investigation, so the trends tend to reflect the previous month’s referrals. Figure Seven shows that the trend in substantiated investigations is very similar to the trend in hotline calls, but with a time lag of about a month. There was a huge decline in substantiated investigations in May, June and July 2020 compared to 2019. Substantiated investigations almost caught up to normal levels in August and September, reflecting the normal decline in hotline during any normal summer, and then fell somewhat below the previous year during the fall. Just as hotline calls approached normal in November and December, so did substantiated investigations in December, January, and February. But in March 2021 there was a big decline in substantiated investigations relative to March 2020, a month that may have been already affected by the pandemic. This may reflect that in January and February, the number of calls again lagged behind the numbers for the previous year. It will be interesting to see what happens in April, after the bulge in new referrals in March.

Figure Seven

Source: CFSA Data Dashboard, https://cfsadashboard.dc.gov/page/investigations-abuse-and-neglect

Educational neglect data provided to the office of Councilmember Nadeau and displayed in Figure Eight show that the proportion of educational neglect referrals that were substantiated increased between School Year (SY) 2018-2019 and SY 2019-2020 (when the pandemic began) and again in SY 2020-2021 as of March 31, 2021. These data may be related to the fact that proportion of referrals that was accepted for investigation has dropped so greatly. Perhaps by screening out such a high proportion of referrals, CFSA is also screening out more allegations that are not worthy of substantiation. But one wonders if there is a cost to this increased discrimination. Perhaps they are also screening out more allegations that would have been substantiated.

Figure Eight

When an abuse or neglect allegation is substantiated, several things may happen, depending on the perceived level of risk to the child or children in the home. The agency may take no action, refer the family to a community-based collaborative, open an in-home case, or place the child or children in foster care. 

In-Home Services

When a CFSA investigator considers children in a family to be at high risk of maltreatment, but not meet “in imminent danger of serious harm,” the policy is to open an in-home case for monitoring and servies. In-home cases have become much more common than foster care placements as CFSA has been been laser-focused on keeping children in their homes. On March 31, 2021 there were only 648 children in foster care compared with 1259 children being served in their homes, or 34 percent and 66 percent of the 1907 children being served in total, as Table One shows.

Table One: Number of Children Served in foster care and in their Homes, March 31, 2021

In HomeIn Foster Care Total
Children Served1259 (66%) 648 (34%)1907 (100%)
Source: CFSA Data Dashboard, https://cfsadashboard.dc.gov/page/total-children-and-families-served-their-homes

Based on the early data from the CFSA dashboard discussed in an earlier post, there was a drastic drop in in-home case openings after CPS investigations with the onset of the pandemic. The total number of in-home cases opened in the pandemic months of March to June dropped from 533 in March-June 2019 to 267 in the same months of 2020–a decrease of 50 percent. However CFSA stopped publishing these data after the quarter ending June 2020 because the dashboard was not populating as expected, according to CFSA’s response to Child Welfare Monitor DC. So we do not know if that 50 percent decrease was correct nor how many cases have opened since that quarter. But we do know the number of children and families being served in their homes has dropped drastically since the start of the pandemic. The number of children served in their homes dropped by 12.6 percent from 1,441 to 1,259 between March 31, 2020 and the same date in 2021, as shown in Table Two below. This drop in children served in their homes is seriously concerning as in-home services are CFSA’s main way of monitoring the safety of children who are at risk of harm at home.

Table Two: Total Children Served in in their Homes, March 31, 2019, 2020, and 2021

DateMarch 31, 2019March 31, 2020March 31, 202
March 31, 2019136514411259
Source: CFSA Data Dashboard, cfsadashboard.dc.gov

Foster Care

Figure Nine examines foster care entries from March 2020 to March 2021, compared to the previous 13-month period. From March 2020, when the pandemic hit, through November 2020, foster care entries were always lower in the pandemic period, although the number of entries in July 2020 was almost identical to those in July 2019. But starting in December 2020 and continuing through March 2021, foster care entries each month were higher than that month in the previous year. The explanation for this trend is not obvious. Hotline calls and substantiated investigations did not eclipse prior-year levels until March 2021. But I pointed out in an earlier post the pandemic did not seem to be the main cause for changes in foster care entries earlier in the pandemic and this may continue to be the case.

Figure Nine

As shown in Figure Ten, there was a big decrease in foster care entries before the onset of the pandemic from the quarter ending March 31 2019 to the quarter ending September 30, 2019. After that quarter, foster care entries bounced up and down. Nevertheless there was some decline in foster care entries in the pandemic four quarters starting April 2020 compared to the previous four quarters. The number of entries in the four quarters before the pandemic (April 2019 to March 2020) was 269. In the four quarters beginning April 2020, the number of entries was 236. So the number of foster care entries during the pandemic period dropped by 33, or roughly 12.6 percent.

Figure Ten

Source: CFSA Data Dashboard, https://cfsadashboard.dc.gov/page/children-entering-or-re-entering-foster-care-during-fiscal-year

Foster Care Exits

There has been widespread concern around the country that COVID-19 would create delays in the achievement of permanency for foster youth. Family reunifications could be delayed by court closures, cancellation of in-person parent-child visits and increased difficulty facing parents needing to complete services in order to reunify with their children. Court delays could also hamper exits from foster care due to adoption and guardianship. And indeed fewer children did exit foster care every month from March to September 2020 than in the same months in 2019, as Figure Eleven shows. This pattern changed after September, with monthly exits sometimes higher and sometimes lower than the previous year, perhaps as the agency and service providers adjusted to pandemic conditions and delayed reunifications began to occur.

Figure Eleven

Source: CFSA Data Dashboard, https://cfsadashboard.dc.gov/page/total-number-exits

Looking at the total number of foster care exits over time, we can see that foster care exits began to increase after the first two pandemic quarters. But exits did decrease overall during the pandemic period. The total number of foster care exits was 324 during the pandemic year from April 2020 to March 2021 compared to 400 in the previous four quarters, as shown in Figure Twelve.

Figure Twelve

During the four quarters approximately corresponding to the pandemic, there were 236 entries into foster care and 324 exits. As a result of the surplus of exits over entries, the total number of children in foster care declined from 737 in March 2020 to 648 in March 2020, which was a decline of 12 percent–similar to the 13 percent that we found occurred between September 2019 and September 2020. This is a continuation of a multiyear decrease in foster care caseloads. However, we did note in earlier testimony that the percentage drop in the number of children in foster care was greater in FY 2020 than in any other year since FY 2014. So the decline in the foster care rolls seems to be accelerating.

As shown in Table Three, the total number of children served either in-home or in foster care dropped from 2,178 on March 31, 2019 to 1,907 on March 31, 2020–a whopping 12.4 percent, which inclded a drop of 12.6 percent in children with in-home cases and 12.4 percent in children in foster care. It is important to note that this is a decrease of over 12 percent in one year in the total number of children served by CFSA, rather than a shift in the percentage being served from foster care to in-home. Moreover, while the drop in foster cases can be seen as continuing an earlier trend, the drop in in-home cases cannot: the number of in-home cases dropped only slightly more than two percent in the previous year.

Table Three

DateIn-Home
No. (diff. from prev. year)
Foster Care
No. (diff. from prev. year)
Total
No. (difference from previous year)
March 31, 201913658672232
March 31, 20201441 (5.6%)737 (-15.0%)2178 (-2.4%)
March 31, 20211259 (-12.6%)648 (-12.1%)1907 (-12.4%)
Source: CFSA Data Dashboard, cfsadashboard.dc.gov

To look further back, we used figures from the Center for the Study of Social Policy that date back to 2010 showing the total number of children served in foster care and in home on the last day of the fiscal year. Figure Thirteen shows that this total number served was actually increasing between FY 2017 and FY 2019 as continuing declines in the foster care population were offset by increases in the in-home population.

Figure Thirteen

Source, Center for the Study of Social Policy, LaShawn A. v. Bowser, Progress Report for the Period April – December 2019, available at https://cssp.org/wp-content/uploads/2020/06/LaShawn-A-v.-Bowser-Report-for-the-Period-of-April-1-December-31-2019.pdf, and CFSA Data Dashboard (for 2020 data), at https://cfsadashboard.dc.gov/page/total-children-and-families-served-their-homes. Note: there is an inconsistency between CFSA and CSSP in home totals for 2019–1376 (CSSP) vs. .1348 (CFSA)

So the large (12.4 percent) drop in the number of children served by CFSA was not a continuation of an earlier trend. Foster care, but not in-home, caseloads were decreasing before the pandemic. It is extremely unlikely the number of abused and neglected children dropped by 12.4 percent from March 2020 to March 2021. It appears that this big decline results from a combination of a continuing decline in foster care placement and a reduction in in-home case openings due to the COVID-19 pandemic. It is concerning that the agency is serving a significantly decreased population compared to before the pandemic.

In sum, the newest CFSA Dashboard data show some encouraging signs of a movement toward normalcy. Referrals for March 2021 are higher than they were two years before and the number of investigations that are substantiated is approaching pre-pandemic levels as well. However, CFSA has displayed a concerning tendency to screen out a large percentage of the new referrals that are coming in. It is clear that CFSA responded to COVID-19 by screening out more education neglect referrals than ever before. And large decreases in the number of children receiving either in-home services or foster care as of March 31, 2021 compared to a year before raises the question of whether CFSA is performing its duty to protect abused and neglected children in the District. As the agency exits from court oversight in the LaShawn class action suit, it is important to ensure that some oversight continues. As we will argue in upcoming testimony, the Council should authorize an Ombudsperson for CFSA to make sure that somebody is monitoring agency operations in the interests of the District’s abused and neglected children.

Relisha Rudd: new podcast misses crucial questions about her disappearance

Image: WAMU.org

WAMU’s new podcast series, Through the Cracks, has just completed its first season, which focused on the disappearance of eight-year-old Relisha Rudd from the DC General family shelter in 2014. The podcast presents a compelling picture of how multiple generations of untreated trauma, combined with an inadequate social safety net, makes such tragedies possible. However, the podcast falls short in its effort to document the systemic failures leading to Relisha’s disappearance. Specifically, it draws an incomplete picture of the failure of DC’s Child and Family Services Agency (CFSA) to keep Relisha safe despite an open case on the family.

In Through the Cracks, host Jonquelyn Hill retells the story of Relisha Rudd’s 2014 disappearance, which many readers will remember well. By the time Relisha was declared missing, it had been 18 days since she was last seen at Payne Elementary School or the DC General shelter where her family resided, according to the podcast. After Relisha had accumulated 14 absences from school,[1] Payne’s social worker, LaBoné Workman, suspected anything was wrong with the excuse notes Relisha’s mother had been submitting, which were signed by a Doctor Tatum. When Workman arrived at the shelter to investigate, he quickly learned that no such Dr. Tatum existed. Instead there was a janitor with the same name. And not just an ordinary janitor. Investigators learned that Tatum had a criminal record that should have prevented his being hired to work at the shelter. Moreover, he had befriended many children and teens and given them gifts. Some parents had turned down the gifts and terminated the relationships, but not so Relisha’s mother, Shameka Young. The social worker’s visit touched off a citywide hunt for Relisha. On March 20, Kahlil Tatum’s wife was found dead of a gunshot wound to the head. On April 1, Kahlil Tatum was found dead from a self-inflicted gunshot wound. Despite extensive searching by police and volunteers, Relisha Rudd has never been found.

Through the Cracks explains how multiple systems set up to protect Relisha failed. Her mother and stepfather themselves survived instability, abuse, and trauma, which left them with issues that impaired their ability to parent her. Tenant protections failed to prevent the eviction of this family from their home. An abandoned hospital that treated homeless families like prison inmates became the family’s home. A predator named Tatum was hired at this shelter despite his criminal record.

But when it comes to the agency tasked with responding to abuse and neglect in the District of Columbia, the podcast missed the mark. In the penultimate episode, Hill finally mentioned that Relisha’s family was known to CFSA when she disappeared. In fact, she reported that Relisha’s mother Shameka Young was reported three times to the child abuse hotline–in 2007, 2010, and 2013. Hill noted that in none of those cases did the agency elect to remove any of her children, and she devoted some time to discussing that fact. She spoke with a CFSA official, and with Judith Sandalow of the Children’s Law Center, about the policies surrounding the decision whether or not to remove a child. Based on these conversations, Hill finally concluded that “…. because Relisha wasn’t taken away, I can infer that social workers didn’t find enough evidence of abuse or neglect, or I can infer that they believed they could solve whatever the issues were by offering solutions like affordable child care or parenting classes. And if that’s the case, I’m not sure what kind of follow-up there would have been.”

However, the Washington Post‘s extensive coverage of the case has already eliminated the need for some inferences. The Post reported that the abuse or neglect complaints mentioned above were all “sustained” or “verified” by the agency and provided further details. In July 2007, social workers reported finding “inadequate food and supervision for Relisha and her newborn brother and that Relisha had an injury that could have been caused by abuse.” In April 2010, workers investigating a complaint that Shameka failed to bring her son for a follow-up medical appointment after surgery found a home full of cigarette butts and trash and small children being allowed to bathe themselves “without supervision.” In the investigation of the 2013 call, a social worker noted that one of the children had been thrown to the ground, cutting open his lip, and slapped in the face. Young was stated to be “verbally abusive on a regular basis and would leave [the children] alone often.” The Post also explained that these three were the only reports to be sustained by the agency, but others may have been received as well.

Hill and her team could also have consulted CFSA about their options when abuse or neglect is found to have occurred. When CFSA finds abuse or neglect, it can take one of three actions: remove the child or children if they are deemed in imminent danger, open a case for in-home services if the risks are high for future harm to the child, or refer the family to a community-based agency for help if the children are not deemed at high risk. In the case of the 2013 call about Relisha’s family, we know what they did. They opened a case for in-home services.

Several pieces of evidence attest to the existence of an open case on Relisha’s family. Unnamed “sources” told NBC News that “D.C. Child and Family Services Agency (CFSA) had an active case working when Relisha went missing, along with three prior cases dating back to 2007.” (A reporter can actually be heard reporting this story in the background of the podcast.) The same information was implied by CFSA Director Brenda Donald in a Letter to the Editor stating that “the fact that CFSA does not remove a child as a result of a substantiated abuse or neglect allegation does not mean we do not provide any services.” The City’s heavily redacted report on Relisha Rudd also makes clear to anyone who knows child welfare that her family had an open case.[2]

The fact that a case was opened means that Hill reached some faulty conclusions. First, as explained above, the opening of a case means that the investigator did find abuse or neglect, contrary to Hill’s suggesting that was only a possibility. Second and more important, if Hill was indeed “not sure what kind of follow-up there would have been,” she only had to ask CFSA or the Children’s Law Center. A case for in-home services means there would be follow-up, including twice-monthly visits to make sure the children were all right and to assess the family’s compliance with their case plan. If things were not going well, the social worker had the option of removing the children or seeking court involvement to hold the parents accountable for changing their ways within a given period of time to avoid removal of the children.

Perhaps Hill and her co-producers fell victim to the common misconception that the primary function of child welfare agencies is removing children and placing them in foster care. In fact, as of December 31, 2014, CFSA was serving 2,812 D.C. children, of whom 62 percent were being served in their homes and only 38 percent in foster care. “In-home services” were the main vehicle for serving abused and neglected children in the District of Columbia. (The in-home percentage was slightly higher as of December 2020–about 65 percent). Then, as now, families with in-home services had a case plan outlining the steps they had to take (like receiving therapy or drug treatment) before the case could be closed. The social worker assigned to their case would have been required to visit them at least twice per month to monitor compliance with the case plan and to check on the safety of the children. That social worker would have been required to see each child on each of these visits.

The timeline provided by Through the Cracks indicates that Relisha was last seen on March 1, 2014 at a Days Inn with Tatum on video. (Police told the Post that she had been with him since February 26.) The school social worker’s visit to the shelter on March 19 touched off the citywide search for Relisha. If they had realized the significance of the in-home case, the producers of Through the Cracks might have wondered if the CFSA social worker visited the family late in February or between March 1 and March 18. If so, they might have wanted to know whether the social worker simply accepted Shameka’s claim that Relisha was safe in another location without seeing her, and if the social worker truthfully indicated that fact in her notes. Moreover, the Washington Post reported that Payne Elementary called the CFSA hotline on March 13, after she accumulated ten unexcused absences. A “person familiar with the case” told the Post that CFSA did not treat this as a high-priority call because Relisha’s brothers continued to show up at school. But this report should have been forwarded to the family’s in-home social worker and at least triggered a call or visit to the family by that worker. If they had read the article, the podcast producers should have wondered about that too.

Of course, it is clear that CFSA would not have answered any of these questions. NBC and the Washington Post cited leaked information from unnamed sources for their reports. CFSA refused to comment on Relisha’s case because it would violate the family’s privacy–the same response they give when asked about any individual case. But at least the podcast staff could have done a bit of digging, searching for someone who has left the agency since 2014 and might be willing to talk. They might have asked their police sources if the social worker had been interviewed. In any case, they could have discussed CFSA’s confidentiality protections and whether they truly protect families or serve primarily to serve the agency. And they could have at least raised the issue of CFSA’s how in-home services are supposed to work to address abuse and neglect while keeping children safe at home, and what changes might need to me made to make them more effective.

Why is it important to know how Relisha was able to fall through the cracks of CFSA? It matters because CFSA was Relisha’s last safety net. After tenant protections, the shelter, and the school failed, the only system left to save Relisha was CFSA. And CFSA continues leaving children in homes where they have been abused or neglected under the assumption that they will be safe with monitoring and services. If a child could disappear from a family that had such a case, then there was obviously a need for change. And indeed, the District recognized this. In the heavily redacted report on Relisha’s case that was released by the District government, many of the findings and recommendations concern CFSA (even though that must often be inferred in the findings, where the agency’s name is often redacted[2]), suggesting the agency should have done a better job of recognizing the family’s problems, sharing information with other involved agencies, and perhaps intervening more intensively by seeking court involvement or removing the children. Available information incidentally casts doubt on whether the recommended changes were actually made or retained, but that is beyond the scope of this post.

One hopes the failure to investigate CFSA’s failure in Relisha’s case was not a reflection of ideology on the part of Hill or the Through the Cracks team in general. In the podcast, Hill states that “Black mothers are so often gleefully blamed when things go wrong for their children.” It may not be an accident that she never specifies the details of the three founded reports against Shameka Young. Hill and her team did not mention the details of these findings, such as Shameka cursing her kids, splitting her son’s lip, and letting small children bathe alone. Were these details excluded so as not to make Shameka look bad? Did did the podcast team fear that saying CFSA should have assumed a more interventionist posture would go against the current child welfare climate and the growing movement urging child welfare agencies to stop policing black families, regardless of whether their children need protection?

The unifying theme of Through the Cracks‘ first season is the question of whether Relisha’s disappearance could have been prevented. The producers point out the irony of the District’s statement that the abuse could not have been prevented, while recommending a long list of changes to the policies and practices of all the agencies that interacted with the family. They rightly question the logic of exonerating DC agencies while telling them to change their practices. It is unfortunate that they missed the opportunity to explore the ways in the city’s child welfare agency failed to fulfill its duty to protect Relisha.

[1] According to the Washington Post, on March 13, Relisha had 10 absences and the school called CFSA. On March 19, Relisha had (by deduction) 14 absences and the school social worker went to the shelter.

[2] On page 4, “child welfare” was obviously redacted from Finding #1 and on page 5, “CFSA” is obviously whited out in Finding #2.

CFSA’s Internal Child Fatality Report leaves out more than half of dead children known to system

On September 10, 2020, the Child and Family Services Agency (CFSA) released its internal child fatality review report for 2019. This report raises many issues and concerns. Some relate to the scope and coverage of the report. Others concern the cause and manner of death, the existence of families with repeated CFSA involvement that nevertheless have a child death, the predominance of large families as a correlate of child deaths, and the suggestion that unrelated adults in the home may have perpetrated a child fatality.

Child fatality review is an important way for an agency to assess the quality of its work. CFSA states in the report that “the fatality review process is one of CFSA’s strategies for examining and strengthening child protective performance. It provides the Agency with specific information that helps to address areas in need of improvement and to identify any systemic factors that require citywide attention–all with the goal of reducing preventable child deaths.” But the goal of child fatality review should be broader than reducing child deaths. Child fatalities should be seen as the tip of the child welfare iceberg. For every child who dies, there may be many others who are left in abusive or neglectful homes with no monitoring or support.

There are two child fatality review reports issued in the District. The District of Columbia’s Child Fatality Review Committee (CFRC) is located in the Office of the Chief Medical Examiner. CFRC reviews all deaths regardless of cause of all District residents from birth through 18 years, as well as the deaths of youths aged 19 to 21 who were known to child welfare within four years of the fatal event or those known to intellectual and disability services or juvenile justice programs within two years of the fatal event. Each year CFRC reports on all the fatalities reviewed in that year, but these fatalities could have occurred in any previous year. In the most recent report, on 104 cases reviewed in 2018, the deaths reviewed were from 2014 through 2018.

CFSA’s internal child fatality review reports are based on information gathered by the CFSA’s Child Fatality Review (CFR) unit and recommendations developed by the agency’s Internal Child Fatality Committee (ICFR). These reports focus on a smaller subset of child fatalities–all known fatalities of children whose families were known to CFSA within five years of the child’s death. In the past, the report included all fatalities reviewed in each calendar year. As stated in last year’s internal fatality review report, which has been removed from the CFSA website: “Historically, every CFR annual report has also included review data outside of the calendar year, depending on when the CFR Unit received notification of a child’s death. For [Calendar Year] 2018, reviews included fatalities from years 2015 to 2018.” However, the new report, includes only those fatalities that occurred during 2019. This is only 13 of the 33 fatalities the Committee reviewed during 2019, as the agency explains in a footnote. The other 20 fatalities reviewed occurred in previous years and will therefore never be included in a CFSA child fatality report unless the previous practice of including deaths from previous years is reinstated.

Cause and Manner of Death

Of the 12 fatalities for which cause and manner were known, the causes were equally divided between maltreatment, natural causes, non-abuse homicides, and accidents.

  • The cause of death was abuse or neglect by a caregiver for three of the children who died in 2019, 25 percent of the 12 children whose cause of death was known. All of these children were under the age of three. For two of these children the cause of death was abuse by blunt force trauma. The other child died of fentanyl poisoning due to neglect.
  • Of the 12 children with a known cause of death, three (or 25 percent, died of natural causes. Two of these were children between one and five years old, while the third was a young adult over 18.
  • Non-abuse homicides accounted for 25 percent of the fatalities in CY 2019. All of the victims were males living in Ward 8. One was aged 11, another was 16, and the third was 20.
  • All three accidental deaths were infant fatalities and all involved unsafe sleeping arrangements.

Demographic Characteristics

The children who died disproportionately resided in Ward 8 (seven children), Ward 7 (four children), Ward 5 (one child), and Maryland (one child). All of the children who died were African-American. None of these facts are surprising since they reflect the demographics of CFSA’s clients. Most of the children were living at home at the time of the fatality, except two that were living with relatives. All of the children who died had siblings. Nine of the decedents (about 69 percent) had three or more siblings; seven (54 percent) of them had four or more siblings, and four had six or more siblings. Many of the siblings were half-siblings. Twelve of the 13 decedents had at least one-half sibling.

Source: CFSA, Child Fatalities: Statistics, Observations, and Recommendations, 2019, page 6.

CFSA History

Over three quarters of the decedent’s families (10 families) had an open case or investigation within five years of the fatality. The other three families had one or more screened-out referrals only.

  • Six families had four or more reports to CFSA within five years of the child fatality. Nine families had two or more reports.
  • Eight families had at least one CPS investigation; of these families, one had a total of 10 investigations, another had seven investigations and two had five investigations.
  • All of these investigated families had at least one substantiated allegation of abuse or neglect. Most substantiations were for neglect; the neglect categories with the most substantiations were inadequate supervision and caregiver incapacity. There were two substantiations for physical abuse and two for “mental abuse.”
  • Of the eight families that had a CPS investigation, Family Assessment, or case closed within five years of the fatality, the time between investigation or case closure and the fatality ranged from four to 13 months.
Source: CFSA, Child Fatalities: Statistics, Observations, and Recommendations, 2019, page 14. The frequency of CFSA involvement refers to the number of hotline reports received.

Four of the 13 decedents’ families (31 percent) were involved with CFSA at the time of the child’s death. All of these families had open Permanency (foster care) cases. According to additional information provided by the agency, one of these children, a three-year-old, was in foster care with a relative. Her death was classified as an abuse homicide due to blunt force injuries, but it was not known if the injuries were caused by the relative or another adult in the home. Another decedent, a 17-year-old male, had run away from foster care and been missing for 17 days when he was shot to death. The other two decedents were living at home at the time of their deaths: one was an accidental death (asphyxia due to unsafe sleep) and the other decedent’s manner of death was undetermined. According to additional information provided by the agency, in both of these cases the non-custodial parent lived in a different household and had an open permanency case for the decedent’s half-sibling.

CFSA’s Recommendations

CFSA’s Internal Child Fatality Review Committee (ICFR) makes recommendations based on the information it reviews; these recommendations are approved by the Agency Director. There were surprisingly few recommendations based on 2019’s child fatalities. One of them calls for the agency to “ensure that practitioners identify and evaluate all adults living (or potentially living) in the same home as a child in foster care.” CFSA’s Communications Director told Child Welfare Monitor DC that a three-year-old decedent in kinship care died of blunt force trauma that may have been inflicted by an adult that was living in the home. Based on the recommendation, we can assume that adult was not evaluated as part of the foster care licensing process. During my tenure as a social worker in foster care, foster parents (including kin caregivers) not informing their licensing agencies of adults living in the home was a common concern. Often this information is purposely kept from social workers because the adult (often a boyfriend) has a criminal or child abuse record that would prevent the home from being licensed. To address this problem, CFSA plans to have supervisors “continue to work with social workers to identify adults who live in or spend significant time in the home and ensure all adults are evaluated.”

Analysis

This report raises many issues and concerns. These include the exclusion of 20 cases from years prior to 2019, the many children who died of causes that might have been prevented by CFSA, the deaths of children in families with long histories of CFSA involvement, the large size of many decedents’ families, and the possible role of an uncleared adults in the home in a child fatality.

Scope and Coverage of Report: While the ICFR Committee reviewed 33 fatalities during 2019, the report covers only those 13 fatalities that actually occurred in 2019; all of the other 20 occurred in prior years, mostly 2017 and 2018. Unless CFSA returns to its earlier practice of including all fatalities reviewed in a calendar year in that year’s report, these 20 fatalities will never be covered in a future report. This is the first year the ICFR left out all deaths that did not occur in the same year as they were reviewed. Like the citywide Child Fatality Review Committee, until this year the ICFR reported on all of the fatalities it reviewed in a calendar year–not just the ones that occurred in the same year they were reviewed. Leaving out more than half of the fatalities of children known to CFSA in its annual fatality report every year deprives the public, policymakers and stakeholders of crucial information that, if acted upon, could help prevent fatalities and harm to children in the future.

Lack of Case Detail: The lack of detail on the individual cases is a major problem in making sense out of the information provided in this report. Statistical data on such a small number of cases is of limited utility, but knowing the history of CFSA involvement in each case would enable readers to pinpoint the opportunities that may have been missed to prevent the fatality and lessons for the future. The public should know such details, as long as personal information redacted. Some states, like Texas, Florida, and Washington are required to post fatality reviews for children who died of abuse or neglect following involvement with the child welfare agency, as described by Child Welfare Monitor. Detailed fatality case studies on child deaths with agency involvement (without identifying information) are provided in other jurisdictions by independent agencies like the Office of the Child Advocate in Rhode Island and Connecticut and the Inspector General for the child welfare agency. Legislation to establish an independent Ombudsperson for CFSA was introduced in 2019 by Councilmember Brianne Nadeau. Such fatality reports were not included in her original legislation, which was never put to a vote, but could be added to the next version.

Cause of death and preventability: The cause and manner of death were known in 12 of the 13 cases and were distributed evenly between four categories–natural causes, accidents, abuse homicides, and non-abuse homicides. The deaths from natural causes were very likely not preventable by CFSA action. Deaths in the other three categories, however, could possibly been prevented if CFSA had responded differently to these families when they came to the agency’s attention. Clearly the fatalities from abuse or neglect raise the question of whether CFSA terminated its involvement without ensuring that the maltreatment that led to the initial allegation had ended. Accidental deaths can reflect neglect. For example, all of the accidental deaths in this report reflected unsafe sleep practices..

Preventability of non-abuse homicides: We don’t know the details on the tragic deaths of an 11-year-old, a 16-year-old and a 20-year-old of non-abuse homicide. Was the youngest victim (most likely an innocent bystander and possibly the case that appeared in media reports in June 2019) exposed to violence because of the lifestyles of the adults who were caring for him? Were the two older youth themselves involved in violence and criminal activities, as is the case for many young victims of violence? Three of the families were involved with the Department of Youth Rehabilitation Services (DYRS), suggesting that one child (perhaps not the decedent) in those families was involved in illegal activities. I spent five years working as a social worker in foster care and almost four years serving on the citywide Child Fatality Review Committee. In this work I have seen numerous examples of young people who became involved in crime and violence after growing up in families that were repeatedly involved in child welfare due to drug activity, domestic violence, mental illness, and abusive or neglectful parenting. Cases were opened and closed, and children were in and out of foster care, but none of these interventions resulted in any substantial change in parental behavior. Perhaps some of these tragic deaths could have been prevented if better, more intensive and long-lasting services had been provided to the parents, or if the children had been removed from these homes after their parents failed to take advantage of offered services.

Families with Repeated CFSA Involvement: It is clear from the extensive history of some of these families with CFSA that the agency is failing to identify some children who are in danger in their homes. Some investigations may fail to identify the family’s most severe problems; some cases may be opened for foster care or in-home services but may close before the parents succeed in changing their behaviors. CFSA requires a “4+ staffing” for all families that have four or more allegations with the last report occurring within the past 12 months. There was concern in previous years that families with child fatalities had more than four allegations but there was no documentation of a 4+ staffing. As a result, ICFR in 2018 recommended that the agency “make 4+ staffings more consistent,” a recommendation that was reported as “complete” in this year’s report. CFSA reports that five of the families with a child fatality in 2019 were eligible for a 4+ staffing. Of these families, four were documented as receiving such a staffing, but there was no explanatory documentation for the family that did not receive one. If the agency is indeed more consistently holding these meetings, it may be time to evaluate their effectiveness.

Unknown adults in a kinship home: Information provided by CFSA indicates that one of the abuse homicides was perpetrated in a kinship home and that it is not clear whether the perpetrator was the relative or another adult in the home. Evidence suggests that many abuse homicides are perpetrated by other adults living in the home, particularly nonparent partners, as described in Within Our Reach, the report of the Commission to Eliminate Child Abuse and Neglect Fatalities.

Large families: There is considerable evidence that the deceased children tended to come from larger families. Not only did 70 percent of the decedents have three or more siblings but more than half of the decedents had four or more siblings. The average number of children in a family is only 1.9 in the United States. Large numbers as well as close spacing of children are correlated with more abuse and neglect. Many of these mothers started having children as teenagers. Often, the medical providers used by low-income women lack access to the more modern, effective modes of contraception such as Long Acting Reversible Contraceptives (LARC’s) at all, or require a second visit to obtain these methods.

Recommendations

  1. Cover all fatalities reviewed: CFSA should return to its previous practice of covering all deaths of children known to CFSA within five years–not just those that took place in the year of review. This would probably at least double the number of cases included, providing a much larger basis for making conclusions.
  2. Provide detailed case studies by a neutral party: The public needs to have access to a detailed case study of each fatality in a family with which CFSA had recent involvement. Such a case study would include a chronology of agency involvement and a description of touchpoints where the agency could have done something different and perhaps averted the death. This is particularly important for legislators, who might want to take action to avert future deaths, and for members of the media, who are often the ones that make the public aware of gaping holes in our child safety net. Ideally, such an analysis would be performed by a neutral party, such as the child welfare ombudsman’s office that was proposed last year.
  3. Pay attention to those with repeated CFSA reports: CFSA should assess the nature of the 4+ staffings to determine whether they are having any impact on families with multiple allegations, whether the current guidance for such meetings needs to be changed, and whether other measures should be implemented to ensure that families with repeated allegations get more attention.
  4. Evaluate all adults in the home: The IFRC suggested that the agency “ensure that practitioners identify and evaluate all adults living (or potentially living) in the same home as a child in foster care.” To implement this recommendation, the report states that CFSA plans to have supervisors “continue to work with social workers to identify adults who live in or spend significant time in the home and ensure all adults are evaluated.” More specific guidance may be needed for supervisors and workers as to how to identify such adults.
  5. Increase access to effective birth control methods: The large size of many decedents’ families highlights the need for policies to increase access to modern, effective and long-acting birth control options for all women in the District. Some of the saddest moments in my life as a foster care social worker came from hearing that a mother struggling to get her existing children back from foster care was pregnant again. Clearly expanding access to family planning is in the bailiwick of the Department of Health (DOH) rather than CFSA. However, even in the absence of DOH initiatives, CFSA could collaborate with DOH to ensure that the parents involved in cases have access to effective contraception as soon as their cases are opened and are educated about the deleterious effects of close child spacing and large families, and that family planning is included in case plans.

Studying fatalities among children known to a child welfare agency is an important way to find out how well an agency does its job of protecting children and to suggest changes to protect children better in the  future. CFSA’s review of a limited number of child fatalities (probably less than half) among children known to CFSA in FY 2019 suggest that the agency could have done more to identify and protect some children in danger. And for every dead child, several more may be suffering from abuse and neglect that will poison their future. Leaving out over half of the children whose deaths were reviewed in 2019 just because they died in previous years is an unnecessary loss of information that could be crucial in saving lives in the future. And without a detailed study of each case, it is impossible for legislators and members of the public to evaluate whether CFSA did all that it could to prevent these deaths and protect the many other children in these homes.

This post was modified on October 15, 2020 to incorporate new information provided by CFSA on the families of decedents who had open permanency cases as well as to modify a statement regarding the scope and coverage of the report.

30-year old class action case wrapping up in DC

On August 7, 2020, the parties in a 31-year-old class action suit against the District of Columbia’s child welfare system, currently known as LaShawn vs. Bowser, agreed to a settlement in the longstanding case. The parties agreed that the agency had made sufficient progress to recommend a process and time schedule for closing the case. Judge Thomas Hogan preliminarily approved the settlement and set a hearing for June 1, 2021 to determine whether to grant final approval after receiving information regarding the agency’s compliance with its provisions.

In 1989, the American Civil Liberties Union filed the lawsuit then called LaShawn A. vs. Barry, on behalf of the District’s abused and neglected children. The suit challenged nearly every aspect of the District’s child welfare system and sought comprehensive reform of the city’s child welfare agency, the Child and Family Services Agency (CFSA). After a trial in 1993, Judge Thomas Hogan concluded that the District’s child welfare system was “a shambles.” In 1994, he approved an extensive order requiring reform in every part of the child welfare system and appointing a court monitor, the Center for Law and Social Policy (CSSP) to oversee the agency’s remediation efforts.

In the years that followed, the original order was succeeded in turn by three different plans agreed upon by the parties to the suit and and setting forth the outcomes to be achieved by CFSA in order to exit the lawsuit. The most recent agreement, the Exit and Sustainability Plan (ESP), was approved by the court on October 31, 2019. It recognized that the agency had made progress in fixing the problems identified the lawsuit and removed 56 of the exit standards the agency had achieved, setting forth a reduced list of 24 outcomes to be achieved. The latest LaShawn progress report from CSSP, published in June 2020, described continued progress on some outcomes but indicated that others had not yet been achieved.

The Settlement Agreement contains a list of actions to be taken by the agency in order to exit the LaShawn lawsuit. These actions, which target the outcomes not yet achieved, include:

  1. CFSA will contract with a provider to develop a psychiatric residential treatment facility for children in foster care between the ages of eight to twelve.
  2. CFSA will license enough foster homes by December 31, 2020 “to have a 10 percent built-in surplus of foster care beds, thereby creating more matching choices and prompt and appropriate placement for all children in care.”
  3. CFSA will “ensure accessibility for clinical and therapeutic services” by maintaining four in-house behavioral therapists, a behavioral health clinical supervisor, and a psychiatric nurse practitioner; maintaining a contract with a Core Services Agency that will provide for the ability to serve “150 children and families” each year with “support and specialized therapeutic and crisis stabilization services.”
  4. CFSA will maintain its ongoing commitments outlined in the ESP regarding self-regulation and public reporting, including policy development and publication, continuous quality improvement, quality service reviews, and publishing an Annual Needs Assessment and Resource Development Plan.
  5. CFSA will maintain caseload standards embodied in the ESP.

The agreement also lays out the schedule and parameters for continuing monitoring, enforcement, and potential exit from the lawsuit. CSSP will provide a report on CFSA’s performance during calendar Year 2020 by March 31, 2021. A hearing will be scheduled for June 1, 2021 and the case will be dismissed in the event that there are no compliance concerns. The agreement will remain enforceable as a contract between the District and the plaintiffs for a period to be defined, with CSSP acting as an “Independent Verification Agent (IVA).” CFSA will prepare two semiannual public performance reports covering Calendar Year 2021 with the second report due by March 31, 2021. These reports will be “validated” by CSSP. The plaintiffs will have an opportunity to file an action for breach of the Settlement Agreement based on the public performance reports. In such a case, the parties will attempt to resolve the concerns through mediation by IVA and the agency will have up to 60 days to fix the problems before plaintiffs may file an enforcement action. In the absence of such an action, the Settlement Agreement will expire on the 181st day following CFSA’s final public performance report.

Analysis

CFSA’s performance in protecting children from abuse or neglect, caring for children in its custody, and helping families address the problems that put their children at risk still leaves much room for improvement. However, the egregious problems that led to the lawsuit and court supervision have been addressed to the satisfaction of the plaintiffs, as the new agreement indicates. The case could be kept open forever, with new benchmarks replacing those already achieved. But court oversight is an expensive way for dealing with systemic problems, using funds that could have been used for services to children to pay attorneys and evaluators instead. Moreover, it is a blunt instrument that relies on benchmarks that are measurable but not necessarily meaningful.

As a social worker in the District of Columbia’s child welfare system between 2010 and 2015, this writer found several of the provisions of the exit plan in force at the time to be more harmful than helpful to children in the system and the social workers trying to help them. I described some of these in a blog post in 2015 when these aggravations were fresh in my memory. One example was the standard requiring that 83 percent of youth in care must have two or fewer placements. Because of this standard, I was told that I could not move one of my clients whose foster parent provided no support and left him alone most of the time. At other times I was forced to waste precious time on unnecessary activities such as performing the required four visits to a child new foster home even when the “new placement” was actually just a change in placement status and the child had not actually moved, or making sure a “Youth Transition Plan was on the books every six months even if the client refused to participate in the required meeting. Actions taken for compliance purposes take time that overwhelmed social workers need for work that actually improves the lives and futures of clients.

Not all of the outcomes outlined in the ESP have been achieved, and specific provisions of the Settlement Agreement address these continuing issues. These provisions are discussed in more detail below.

  1. Contract with a provider to develop a psychiatric residential treatment facility for children in foster care between the ages of eight to twelve. CFSA has reported that it is seeing more young children with aggressive behaviors than in the past. It is often difficult to find a residential facility for these children, and they end up disproportionately staying at the agency overnight after being sent back by foster parents who cannot deal with them. According to the latest LaShawn progress report, over half of the children experiencing overnight stays in the CFSA building between April and December 2019 were between the ages of eight and 13. Therefore, establishing a facility to care for these children makes sense.
  2. License enough foster homes by December 31, 2020 “to have a 10 percent built-in surplus of foster care beds. The agency must establish a recruitment plan, which will focus on traditional family-based homes as well as specialized placement types to meet special needs. This is a somewhat surprising recommendation in light of data provided to the DC Council as part of its oversight process showing that there were 327 vacant beds available in the District and Maryland out of a total of 941 beds–a vacancy rate of way over 10 percent, making it unnecessary to license more homes to achieve such a surplus. This large number of vacancies at the same time as children were spending the night at the agency indicates that the problem is not the overall number of foster homes. The issue that has been of concern in this case is the lack of placement options (therapeutic foster homes, group homes, or residential treatment centers) for young people who have more serious problems, which has resulted in children moving from placement to placement and even staying overnight at the agency. Another issue is the poor quality of care provided in many of the existing homes–a problem that has not been addressed at all in the LaShawn case.
  3. Maintaining in-house behavioral therapists and contract with core services agency: CFSA added three in-house behavioral therapists in 2018 because many children entering foster care were waiting months to be evaluated and matched with mental health providers by a Core Services Agency. It was part of a new strategy to move from a model of dependence on the Department of Behavioral Health (DBH) to a model with therapists on staff at CFSA to provide time- limited services for children newly arrived in foster care or those experiencing placement instability. To further expand services CFSA also entered into a contract with MBI Health Services, a DBH “Core Services Agency,” running from October 1, 2019 until September 30, 2020. The settlement agreement aims to institutionalize these innovations. However, contracting with a Core Services Agency does not address the the inconsistent quality of behavioral health services provided by these agencies. During my time as a foster care social worker, both CFSA and private agencies contracted with private providers in order to obtain higher-quality therapeutic services for clients with more complex needs.The District needs to overhaul and enhance its behavioral health services because it is not just CFSA clients who are in desperate need of timely, high-quality therapeutic services.
  4. Maintain CFSA commitments regarding self-regulation and public reporting. The maintenance of these commitments is important; however they do not substitute for review by an external monitor, as discussed below.
  5. Maintain caseload standards. The closure of the court case is most worrying as it relates to this outcome. Thanks to the case, CFSA has reduced its caseloads to meet the standards imposed by LaShawn, which are considered acceptable and are lower than actual caseloads in many jurisdictions. However, even these low caseloads are too high to do the myriad of duties expected of social workers, at least in some jobs. During my service as a foster care social worker between 2010 and 2015, I found that a caseload of 15 children was almost unmanageable and made it hard to focus on anything beyond crisis management, even when working more than 50 hours per week. A caseload of ten mostly older and harder-to-serve clients was equally unmanageable. This was mostly because foster care social workers in the District (at least during the years of my tenure) performed many of the tasks that foster parents were supposed to do–like taking their children to doctors and therapists and dealing with their schools. If caseloads are allowed to get higher, investigative social workers will be forced to cut corners and ongoing services social workers will be unable to do much other than respond to crises. Children and families will pay the price. That is one reason continued oversight is needed, as described below.

A Need for Continuing Oversight

While court supervision may no longer be the appropriate way to ensure acceptable performance by CFSA, the end of CSSP’s role as court monitor leaves the District without an independent agency to report to the public on problems with the agency. With its critical responsibilities that can mean life or death for children in or out of the system, and with the need for privacy that allows the agency to refuse to share information about its failures, we need an independent agency to monitor CFSA’s performance. Legislation to establish an independent Ombudsperson for CFSA was introduced in 2019 by Councilmember Brianne Nadeau. The Ombudsperson would respond to complaints, monitor agency policies and practices, and report annually on its findings. As the Children’s Law Center outlined in its testimony on behalf of legislation, there is no other agency that can perform this role because the only other institution that have the authority to do it—the DC Council and the Citizen Review Panel–lack the resources and the capability to do this important work. At least 15 states have established independent child welfare ombudspersons that perform such a role. Councilmember Nadeau’s Ombudsperson bill was not brought up for a vote in 2019; the Councilmember was planning to make adjustments in the legislation based on the testimony received, before the pandemic intervened. The legislation should be passed as soon as possible to avoid a large gap between the closing of the court case and the opening of the office.

It is time for LaShawn vs. Bowser to close. However, we cannot leave maltreated District children in unprotected both in and out of foster care. In order to protect the children of the District, we need an independent ombudsperson to ensure that CFSA is fulfilling its mandate to protect the children or the District of Columbia and ensure their wellbeing and transition to permanent homes.

CFSA hotline calls, investigations and substantiated maltreatment reports plummeted under Covid-19 shutdown

Report Child Abuse—It's the Law | Attorney General Karl A. Racine

Last spring, reports poured in from around the country about drastic drops in calls to child abuse hotlines after the closure of schools due to Covid-19 and the loss of reporting from teachers and other school personnel. The District of Columbia was no exception, and Child Welfare Monitor DC shared early data from the Child and Family Services Agency (CFSA) that documented a dramatic decrease in the number of hotline calls in the first month of the lockdown compared to the same period of the previous year. CFSA has finally uploaded data for the entire third quarter–April through June 2020–to its online Data Dashboard. This newly available data confirms the drastic decline in reports, investigations, and substantiations under the Covid-19 emergency.

The loss of reports from schools was the primary explanation for the drops in reports of child maltreatment around the country last spring. And indeed the shift to online education delivered a double blow to child protection efforts. For children who did attend virtually, it was harder for teachers to see signs of trouble, like bruises or hunger, than it would be in person. But many children were absent from digital classrooms much or all of the time. DCPS did not collect data on school participation last spring. But 57 percent of the 2,000 teachers who responded to a survey by the Washington Teachers’ Union, said that less than half their students were participating in virtual education. A child’s failure to participate may reflect the lack of a dedicated computer or internet access, difficulties in accessing platforms, a child too busy watching siblings or even working, or lack of engagement in virtual education.  Whatever the explanation for their absence, these children were not being seen by teachers, counselors or other school staff, often the ones who notice red flags. Other potential reporters, like doctors and extended family members, were also less likely to see children under the Covid-19 stay-at-home orders. 

In the District, schools closed for in-person classes on March 13, 2020. After a two-week spring break, online learning began on March 24 and ended on May 29, nearly a month early. So any effect on hotline calls should be observed starting in mid-March and ending in late June, when schools would normally close. To assess the effect of the school closure and health emergency, we compared the numbers of reports, investigations, dispositions, and foster care placements in the third quarter of 2020 (or April through June 2020) with the numbers during the same period of 2019.

The difference between the third quarter of 2020 and the same period of 2019 was staggering, as shown in Figure I. There were only 2,231 calls to the CFSA hotline between April and June 2020, compared with 6,058 during April to June 2019. That is a decrease of 63 percent. Unfortunately, CFSA does not provide quarterly data on the reporting source, so it is not possible to see which reports declined most. But if it the District is like other jurisdictions, school personnel probably accounted for a large fraction of the drop. The District’s drop in hotline calls may be even more pronounced than the national trend due to the District’s emphasis on school reporting of student absences before the pandemic, according to Judy Meltzer, President of the Center for the Study of Social Policy, who has followed CFSA for many years as the Court Monitor in its longstanding class action suit.

Calls to the hotline can be screened out as inappropriate, treated as “information and referral,” or result in investigations. The number of investigations dropped from 1773 in the third quarter of FY 2019 to 842 in the third quarter of FY 2020– a decrease of 52 percent–as shown in Figure 1. The fact that investigations decreased by a lesser percentage than hotline calls reflects the fact that hotline calls were more likely to result in investigations in 2020 than in 2019. The percentage of hotline calls resulting in investigations increased from 29 percent to 38 percent between the third quarter of 2019 and that same quarter of FY 2020. This suggests a trend that has appeared in other jurisdictions where data on referrals has been analyzed in detail. These analyses reveal that the reports made during the lockdown tended to be more serious, with the less serious reports more likely not to be made, as reported in our national blog, Child Welfare Monitor. This may be happening in the District, but the drastic drop in reports overall indicate that complacency is not in order. Clearly many serious referrals are being missed along with the less serious ones.

An investigation can have several possible results. It can result in a finding of “inconclusive,” meaning the evidence is insufficient to prove maltreatment despite some indications it occurred; “unfounded,” which means “there was not sufficient evidence to conclude or suspect child maltreatment has occurred;” or “substantiated,” indicating that the evidence supports the allegation of maltreatment. (See the CFSA Data Dashboard for the definitions of these terms as well as of another category called “incomplete investigations.”) There were 381 substantiated investigations between April and June, 2019, and there were only 214 substantiated investigations in the same period of 2020, representing a decrease of 44 percent. (See Figure I). Just as the number of investigations decreased by a lesser percentage than the number of reports, the number of substantiated investigations decreased by a lesser percentage than the number of investigations overall. The percentage of investigations that was substantiated increased from 21 percent to 25 percent between 2019 and 2020. Again, this may represent a tendency for the reports that come in to be more serious when school was virtual.

When an abuse or neglect allegation is substantiated, several things may happen, depending on the level of risk to the child or children in the home. The agency may take no action, refer the family to a community-based collaborative, open an in-home case, or place the child or children in foster care. Like hotline calls, investigations and substantiations, the number of children entering foster care plummeted during this quarter–from 97 in the third quarter of FY 2019 to 64 in the same period of 2020–a decrease of 34 percent. This percentage decrease, though large, is clearly smaller than the decreases in hotline calls, investigations and substantiations. Moreover, foster care entries began dropping precipitously before the pandemic hit, starting in the fourth quarter of FY 2019, as shown in Figure 2. During that period only 61 children were placed in foster care, 39 percent less than the 100 children placed in the same quarter of FY 2018. In the first quarter of FY 2019, 68 District children were placed in foster care, 40 percent less than the 114 children placed in the same quarter of the previous year. In January to March of 2020 (which saw the only the very beginning of the Covid-19 emergency), foster care placements fell by nearly two-thirds compared to the same quarter of 2019–43 compared to 115–truly the most surprising and confounding number in the graph. But in the first full quarter of the pandemic emergency, April through June 2020, 64 children were placed in foster care–almost 50 percent more than the previous quarter.

Thus, it appears that the decline in foster care placements during the pandemic emergency was actually a continuation of a trend that started earlier–and was more precipitous before the emergency than during it. When we asked CFSA about this, Communications Director Kera Tyler responded that the fall in foster care caseloads reflects CFSA’s continued commitment to keep children out of foster care by supporting families in their homes. “CFSA is committed to front-end operations to better support families with the goal of keeping them together without formal child welfare involvement whenever it’s safe to do so. In keeping with our Four Pillars strategic framework, we’ll continue to narrow the front door by linking families to community-based services that help to keep children in their homes.”

“Narrowing the front door” was the first pillar of the Four Pillars Strategic Framework instituted in 2012 by Brenda Donald in her first term at the Director of CFSA. It referred to the effort to support families so that children could remain safely at home. The number of children in foster care on the last day of the fiscal year declined every year between FY 2009 and 2019, falling from 2264 in 2008 to 798 in 2019. The decline appeared to be leveling off in Fiscal Years 2017 and 2018, but there appears to have been a renewed push to narrow the front door starting in the fourth quarter of Fiscal Year 2019. It is impossible to disentangle this trend from the effects of school closures and overall lockdowns, except to say that the downward trend in foster care placements actually moderated in the spring quarter.

The pandemic-induced reduction in calls, investigations, and substantiations remains equally alarming when we know that more of the unseen children would have been remaining at home with services rather than removed to foster homes. Because these children are invisible to the system, their families are not receiving the services they need to keep their children safe. And by the time these children are discovered (perhaps not until school buildings open again), conditions may have deteriorated to the extent that the children must be removed.

With school starting online on August 31, the need to find these unseen children is more urgent than ever. So what can be done? We have published a detailed list of suggested approaches, with examples and links, in our national blog, Child Welfare Monitor. These suggestions are listed briefly here.

  1. Public awareness campaigns using mailings, posters, and social media to remind community members to report any suspicion of abuse or neglect. The CFSA hotline was included on a postcard that also includes hotlines for Adult Protective Services and the DC Victims hotline. CFSA could do more by developing resources that provide more detailed information about signs of child abuse and neglect.
  2. Providing guidance to teachers and other traditional reporters on how to to spot signs of abuse and neglect in virtual settings: Many excellent materials are available and cited in the Child Welfare Monitor article. They provide some very helpful tips and warning signs for teachers to look out for, and parental behaviors to anticipate and try to prevent, like excessive punishment for children who receive a bad grade.
  3. Reaching out to nontraditional reporters, like animal welfare workers, postal workers, garbage collectors, and home repair specialists: These workers continue to see children and should be educated about signs of child abuse and neglect. The idea of partnering with animal protection organizations is particularly interesting. Animal abuse often coexists with child abuse, and encouraging information-sharing between the two systems is a promising idea that should be explored.
  4. Reaching out to at-risk families known to the system: Michigan and Allegheny County, Pennsylvania contacted higher-risk families with child welfare cases that recently closed to offer help with urgent needs, thus addressing stress and social isolation, which are major correlates of abuse and neglect. Many parents were very appreciative and eager to talk, and social workers reported some success in connecting them with services and benefits.
  5. Investing in Prevention: When it is harder to identify existing abuse and neglect, it makes sense to invest in preventing it. This is already a high priority for CFSA, which is establishing neighborhood family support centers. However it is our view that a more targeted, intensive approach that can be adapted for virtual use during the pandemic is called for. CFSA should look some programs currently under development in other jurisdictions, such as Allegheny County’s Hello Baby Program, which is universal but targets more intensive services to the families most at risk, and Michigan’s new pilot program pairing at-risk families with peer counselors and benefits navigators. These programs use predictive analytics or historical data to target the families most in need of help to prevent child maltreatment.
  6. The role of schools:: Ensuring children’s attendance in virtual education is not important only to prevent them from falling behind in school but also to fulfill the schools’ role as a protector of children. Unseen children cannot be protected. Video screens provide some opportunity for teachers to spot problems. We know that DC Public Schools were not successful last spring in getting computers and high-speed internet to all the children that needed them. The chancellor has promised to do a better job this year, but on the eve of opening day it was clear that many students still lacked a computer or an adequate internet connection. The schools must also do a better job of tracking attendance and reaching out to children who are not logging into school platforms. One Arlington County elementary school principal has directed teachers to provide the names of children who have not logged in by noon every day. Teaching assistants and other staff will reach out to these children and help resolve any problems until all students are engaged in school. DCPS and charter schools should adopt such a policy. They should also explore the possibility of adding to virtual platforms a button that children can push if they need help if there is trouble at home.

The District, like other jurisdictions, has seen a dramatic drop in calls to the child abuse hotline, resulting in a corresponding fall in investigations and substantiated allegations. These sobering statistics suggest that many abused and neglected children are currently invisible to the systems that exist to help them. CFSA and DCPS must take action quickly to identify these children; and CFSA should also develop more targeted efforts to prevent child abuse and neglect among at-risk families.

CFSA and Covid-19: Agency maintains essential operations but some concerns remain

The coronavirus pandemic, and the measures imposed to contain it, have affected almost every aspect of child welfare operations in the District of Columbia and around the country. Maintaining normal child welfare operations during this crisis was not an option. CFSA appears to have continued to meet its core responsibilities of investigations, in-home services, and providing a safe haven for children in foster care. However, some questions and concerns remain and some areas require special attention as the city moves toward normalcy.

Child welfare operations can be divided into the major categories of child protective services (or investigations),  in home services, and foster care and adoption services and are discussed in that order below.

CHILD PROTECTIVE SERVICES

Investigating allegations: While other social worker visits have become virtual, CFSA has continued to send its CPS workers into the field to investigate allegations of child abuse and neglect. But there have been many fewer allegations to investigate. CFSA reports that between March 16 and April 18 of 2020, it received 897 hotline calls, compared to 2,356 hotline calls between those dates in 2020. (Child Welfare Monitor has requested updated figures from CFSA but not yet received them.) This drastic decline is not surprising because children have not been going to school or medical checkups or seeing family friends and relatives who might notice signs of maltreatment. As a result of reduced reports and resulting investigations, the number of children entering  foster care has also declined. As stated in an earlier post, the agency might have done a better job at encouraging teachers to report children who were not in contact with their schools before school let out for the summer. At this point, with many summer camps canceled or scheduled to operate at reduced capacity, CFSA should be doing more to encourage awareness of child maltreatment and reporting among members of the general public and workers who see children regularly in the community.

Worker Safety: Continuing to conduct in-person investigations for child abuse or neglect means that workers are potentially being exposed to Covid-19. A recent article in City Paper painted a distressing picture of an agency that failed to provide its staff with the personal protective equipment (PPE) they needed to prevent infection. And it indeed appears that CFSA, like other agencies, was slow to obtain such protective gear. However, it is not clear that it would have been possible to obtain it any faster in light of the shortages at the beginning of the pandemic. In any case, CFSA workers have paid a high price for their important work on the front lines. As of June 21, a total of 48 CFSA employees had returned to work after recovering from Covid-19, six were currently in quarantine, and one had died. According to CFSA’s Communications Director Kera Tyler, by now all workers have provided with protective equipment and can obtain more as needed.

CPS Workforce and Caseloads: CFSA has allowed workers who are at high-risk of complications from Covid-19 to work from home, meaning that they are not able to carry out in-person investigations. City Paper reported some alarming data about declines in the CPS workforce due to at-risk workers staying home and agency vacancies, but these number were apparently inaccurate. There were 131 CPS workers in the field before the pandemic and 112 as of June 15,  according to Tyler. Of the 19 employees currently staying home due to a COVID health concern, all were teleworking. In contrast to the data reported by City Paper, the current number of CPS vacancies was six on June 15. These vacancies are exempted from the hiring freeze, and the agency was actively working to fill those positions, according to Tyler. With the large decrease in hotline calls, it is not likely that CPS caseloads have risen during this time; on the contrary they have likely fallen.

Extrajudicial Placements/Hidden foster care: There has been growing concern in the District and around the country about children being placed with relatives outside of the foster care system without court involvement or agency support. This extrajudicial placement of children is often called “hidden foster care.” These concerns have escalated around the country in light of Covid-19. In the District, CFSA Director Brenda Donald stated at a budget hearing and community forum  that parents who are incapacitated by COVID-19 would not be considered neglectful and that their children would be placed with kin without court involvement. This sounds like a humane policy but is actually inconsistent with DC law regarding parental illness or incapacity. Under current law, being unable to care for a child due to physical or mental incapacity is defined as neglect, regardless of the parent’s intent, as is explained in a document provided to Child Welfare Monitor by Marla Spindel of the DC Kincare Alliance. This finding of neglect by the court is required for the child to be removed and placed in foster care. By not declaring their children neglected,  CFSA is treating parents affected by Covid-19 differently from parents with other incapacitating conditions. Moreover, such extrajudicial placements raise a number of concerns, including the lack of parental consent, the failure to establish a timeline, plan or services to return the child to the parents, and the child’s loss of certain rights, like the right to stay in the same school. We have no idea of the how many children have been affected by such placements due to parental incapacity from Covid-19 as CFSA has not answered our question and there is no requirement to collect this information..

IN HOME SERVICES

Over the past several years, the balance has shifted so that the majority of children served by CFSA are living at home with their families, not in foster care. In-home social workers visit families once, twice or four times a month depending on the intensity of their needs. During the pandemic, these social worker visits have shifted from face-to-face to virtual. Clearly there is a tradeoff between worker safety and child safety in this context. It is more difficult for workers to spot concerning signs of child abuse or neglect through a computer screen, especially when internet service is poor. In-home workers are an important source of CPS reports; CFSA data reported to the CRP last year indicated removals from in-home were 40% of all removals in the nine-month period ending June 30, 2019.  We do not yet know whether removals from in-home cases have increased during the pandemic.

FOSTER CARE

Impact of virus and quarantine: Illness among children and foster parents has been widespread: As of June 10, 17 children in the custody of CFSA had tested positive for Covid-19. CFSA established a respite center for children who test positive for coronavirus, and a total of three children have utilized the respite facility since its inception.  The remaining children remained (or been placed in) in their foster homes or group homes. There was some fear that placements might be disrupted by foster parents concerned that their foster children were failing to observe the curfew but as of June 15 CFSA reported no such disruptions. However, Judith Sandalow of the Children’s Law Center reported in her budget testimony that “placements are disrupting due to disagreements between foster parents and older youth regarding how too balance social distancing recommendations with work obligations and birth family connections.”

Visitation with parents: Parent-child visitation is a crucial part of any plan to reunite birth parents with their children. Most of these visits have gone virtual around the country in the wake of pandemic concerns. Birth parents and their advocates around the country have expressed concern that virtual visits would not be as effective as in-person visits in building parent-child bonds (especially for younger children) and that reunifications might be delayed as a result. In the District of Columbia, all visits supervised by CFSA social workers continued to be virtual as of June 15, according to Kera Tyler of CFSA. Unsupervised visits and visits that are supervised by designees, such as kinship resource parents, were being managed on a case-by-case basis. Many of these visits were taking place virtually, but some have continued in person.

Social Worker visitation: Social worker visitation to foster families, like visitation to families with in-home cases, has been virtual since the onset of the pandemic restrictions. Other jurisdictions have adopted the same policy, in accord with federal guidance waiving the requirement that these visits be in person for the duration of the emergency. As in the case of visits to families with in-home cases, it is certainly more difficult to assess the situation in a foster home online, especially if a parent is using a phone with a poor internet connection. Subtle or not so subtle cues can be missed and it can be difficult to talk privately to the children.

Reunifications and Adoptions: At the onset of the emergency, the Family Court suspended almost all operations except initial hearings for children coming into the system. Since that time, the court has slowly begun to resume operations online, as Children’s Law Center’s GAL Program Director, Jennifer Morris, reported to Child Welfare Monitor. Permanency hearings have continued to be replaced mostly by written reports and orders. We do not know whether these reduced court operations have resulted in any delays for reunifications or adoptions. Most parents with in-home or out-of-home cases require one or more services such as mental health and drug treatment to achieve reunification or case closure. These services also have been affected by the pandemic; they have presumably been either suspended or moved online with unknown impacts on accessibility and effectiveness. Brenda Donald has stated that reunifications and adoptions have continued since the coronavirus emergency but has not provided a comparison of the numbers during equivalent periods before the pandemic.

In conclusion, it appears that CFSA has been able to continue with its core operations without extreme disruption–certainly a commendable result given the widespread impact of the Covid-19 emergency. Nevertheless, the pandemic has clearly affected the agency’s capacity to identify and protect abused and neglected children and to work with their families toward reunification or case closure. In addition, there is some reason for concern that children left without a caregiver when their parents contracted Covid-19 may have been placed extrajudicially with relatives in a way that deprives them, their parents and their caregivers of significant rights and benefits. The repercussions of all of these changes are yet to be known, as is CFSA’s plan for increasing in-person visits as the city opens further.

 

 

 

 

 

 

Testimony on the Mayor’s Budget for the Child and Family Services Agency

Below is Child Welfare Monitor DC’s testimony to the Committee on Human Services of the DC Council regarding the Mayor’s revised 2021 budget for the Child and Family Services Agency (CFSA).

I write this testimony with a heavy heart. By the time it is read, the District’s public schools will have closed for the summer, and with them closes the last window of opportunity we had to identify some of the abused and neglected children who have been suffering in silence since the schools closed on March 16. It is my hope that the Committee will allocate new funding for a publicity campaign to enlist members of the public to report suspected abuse and neglect among our isolated and unprotected children..

My name is Marie Cohen, and I am an advocate for children in the District of Columbia and nationwide. I write two blogs, Child Welfare Monitor and Child Welfare Monitor DC. I am a former social worker in the District’s foster care system, a former member of the Citizen Review Panel, and a current member of the District of Columbia’s Child Fatality Review Committee.

In a recent blog post, I wrote about the increased danger facing abused and neglected children during this period of social isolation. A pandemic is likely to increase abuse and neglect through multiple pathways. Parents stressed due to job loss, fear of illness, and close quarters with children home from school are more likely to lash out in abusive ways. Parents who have to go to work, or who get sick may leave children unsupervised or in the care of abusive or unqualified caregivers. History demonstrates that child maltreatment increases during natural and economic disasters.

And indeed, data from DC’s Children’s National Medical Center (CNMC) suggest that severe child abuse is increasing in the District. As Chairperson Nadeau discussed at the budget hearing, The Washington Post reported that the number of children coming into Children’s National Medical center with abuse concerns has dropped while the percentage of severe cases has increased. From March 15 through April 20 of last year, about 50 percent of the children had injuries serious enough to be hospitalized. This year, 86 percent did. The percentage of children with head trauma, fractures, or injuries in multiple areas of the body doubled. And the percentage of children who died increased from three to ten percent.

At the same time, as Chairperson Nadeau also mentioned, reports to CFSA’s child abuse hotline have decreased dramatically. CFSA reports that between March 16 and April 18 of 2020, it received 897 hotline calls, with 30 percent coming from school personnel. During the same period last year, the agency received 2,356 hotline calls, with 52 percent coming from school personnel, according to CFSA Communications Director Kera Tyler. 

In light of the dangerous situation facing so many of our children, I urged CFSA to work with DC schools in order to identify and check up on children at risk of abuse or neglect, especially those who have not had any contact with their schools, before schools closed for the summer. Sadly, the agency did not follow my recommendations. Schools will close without a concerted effort to identify the children who are being abused and neglected at home. 

At the Committee on Human Services budget hearing on May 26, Chairperson Nadeau asked CFSA Director Brenda Donald how the agency was trying to get to these unreported cases of child abuse and neglect. The Director responded to this question with marginally relevant anecdote about a sharp-eyed teacher who identified a mother with symptoms of Covid-19 who needed medical attention. Seemingly unaware that schools were closing three days later, she stated that CFSA is “working with” the schools on protocols for when teachers should reach out. She appeared not to know that these protocols were published more than a month ago, and there certainly is no time to “work on” them now. Unfortunately, those protocols, as discussed in my blog, seemed to be more dedicated to limiting hotline calls than encouraging them. Director Donald had nothing else to offer other than asking those who watched the hearing to be vigilant about reporting child abuse and neglect. 

Now that schools are closing, we must find another way to identify the silent victims of abuse and neglect. I hope you will consider adding money to the budget for a publicity campaign urging all community members to report suspected abuse or neglect to CFSA’s hotline. This campaign should use ads on buses, bus shelters, and Metro stations, as well as flyers to be distributed around the community. These messages could picture a child with the words, “You are his/her only hope” and information about the hotline. There should be special messaging targeted to the workers most likely to see children, including grocery and pharmacy workers. This message should also be incorporated into the Mayor’s briefings and the city’s website, coronavirus.dc.gov.

I greatly appreciate the opportunity to submit written testimony. I would be happy to work with you in developing the specifications for new budget allocations for a publicity campaign around child maltreatment reporting. Our vulnerable children deserve no less.

Advocacy group files unprecedented lawsuit challenging kinship diversion in DC

Screen Shot 2020-03-08 at 8.07.11 PMA growing practice often called kinship diversion has been creating a parallel foster care system of informal kinship care in jurisdictions around the country. This practice has been raising concerns among advocates for parents, children, and the relatives who are raising them. In the District of Columbia, an advocacy group for relative caregivers called DC Kincare Alliance (DKA) has filed an unprecedented suit against kinship diversion.

What is Kinship Diversion?

The term kinship diversion, as discussed in detail in my recent post in Child Welfare Monitor, refers to a practice used in many states and jurisdictions to place abused or neglected children with relatives. Instead of taking custody of the child and requesting court approval for this move, the agency facilitates the transfer of custody to a relative outside the foster care system. This transfer is often effected through a “safety plan” or agreement between the parents, the child welfare agency, and the relative to keep the children safe.  According to Marla Spindel of the DKA, sometimes the agency transfers custody of a child without the agreement of the parent, and only the agreement of the kinship caregiver.

Kinship diversion has raised various concerns both ends of the child welfare ideological spectrum, as a recent article points out. Those who are concerned about parents’ rights worry about the state removing children without due process protections for their parents. Moreover, unlike with foster care, there is no requirement that the agency make reasonable efforts toward reunification or develop case plans prescribing what parents must do to get their children back. Those who are concerned about children’s safety and well-being worry that kin caregivers may return the children to their parent at any time, regardless of safety, or may allow unsupervised visits with dangerous parents. Child advocates also worry that there is no permanency for these children as they move back and forth between parents and caregivers. Moreover, informal kinship caregivers may not receive the same level of screening as potential foster parents. These caregivers and the children they raise do not usually receive the same supports as they would in foster care, including stipends, case management, and mental health, drug treatment and parenting services. If not granted custody in court, these caregivers have no legal rights to obtain medical care, enroll children in school, or approve services, and a parent can come back and take custody of the child at any time. 

Kinship Diversion in the District of Columbia

Like child welfare agencies in many jurisdictions, the District’s Child and Family Services Agency (CFSA) uses kinship diversion, usually through safety plans that are worked out with relatives after a child is deemed to be unsafe at home. And like most jurisdictions, it does not track these cases, so we have no idea how widespread this practice is and how the District compares to other jurisdictions.

It does appear that the District provides more support for informal kinship caregivers than most other jurisdictions. CFSA has long operated a Grandparent Caregiver Program that provides a subsidy to grandparents caring for their grandchildren. The agency recently established, pursuant to new legislation, a Close Relative Caregiver Pilot Program to support relatives who are caring for siblings, nieces, nephews, and cousins who might otherwise be in foster care. Nevertheless, kinship caregivers do not receive as high a stipend as foster parents.  The average subsidy for grandparents and close relatives is about $500 per child per month, compared to about $1100 for foster parents, according to Marla Spindel of DKA. Moreover, these subsidy programs have eligibility requirements that limit who can receive the funding to only related caregivers (not fictive kin such as godparents), living with the child in DC for at least 6 months, with income at or below 200% of the poverty line.  The foster care subsidy has no such eligibility restrictions. Further, the grandparent and close relative subsidies are not entitlements like the foster care subsidy; rather, they have limited funding and relatives may be placed on a waiting list until funds are available. Even more importantly,  caregivers, children, and birth parents do not receive the same level of support through case management and access to services as do children, families, and guardians in the official foster care system.

The Complaint

The amended complaint, filed in U.S. District Court by DKA and the law firm Ropes & Gray on January 27, 2020, states that the District of Columbia (as represented by the Mayor and the Attorney General) has :

for at least the last 10 years, …consistently and repeatedly engaged in the custom and practice of kinship diversion, whereby Defendants remove children from the custody of their parents and informally place them in the care of a relative caregiver, rather than placing the child in foster care with that same relative. Unlike foster children and foster parents, Defendants do not provide diverted children and their relative caregivers with any services or foster care maintenance payments. By ignoring the legally-required removal and placement procedures, Defendants avoid the legal and financial responsibilities to support these children and their relative caregivers….The use of kinship diversion rather than kinship foster care placement deprives both child and caregiver of their rights to assistance, in violation of the United States Constitution, and federal and D.C. law.

The lawsuit was filed on behalf of three children and their relative caregivers, including a six-year-old girl and her aunt; a one-year-old girl and her great-aunt, and a fifteen-year-old boy and his aunt. In all the cases, according to the complaint, CFSA determined that the children had been abused and neglected and would be in danger if they remained in their parents’ care. CFSA informally placed the children with relatives and instructed the relatives to file for emergency custody in court. The Complaint alleges that the agency did not inform the relatives of the opportunity to become a licensed foster parent and later declined all their requests to be licensed.

The Plaintiffs assert that these practices are typical practices for CFSA. They allege that “If CFSA identifies a willing relative that is available to care for the child, CFSA deliberately ignores its responsibility to inform the relative of their option to become a licensed as a foster parent, and typically directs or pressures the relative to file an emergency motion for legal and physical custody, including by threatening to place the child in foster care with a stranger if the relative does not agree to do so.”

The Complaint alleges that CFSA is violating the federal Social Security Act and several DC laws by using kinship diversion instead of removing these children formally and licensing their caregivers as foster parents. According to the Complaint, CFSA’s use of kinship diversion “subverts the formally established procedures for removal and kinship placements and thereby denies diverted children and their relative caregivers the same benefits, services, and protections that foster children and foster parents receive.” Specifically, in the case of children diverted into kinship homes, CFSA does not assess the relative’s home and ability to care for the child, monitor the child in the home, provide services to meet the needs of the child or the birth parent, or provide a foster care subsidy to the kinship caregiver.

The decision on this case could be groundbreaking. According to DKA’s Marla Spindel, two similar cases were brought by relatives in federal district court in Pennsylvania, but both cases settled. No kinship diversion case brought by relatives has ever been decided in state or federal court.

Why Does CFSA Divert?

As  the complaint points out, CFSA already has a formal procedure, called kinship placement,  for placing a child with a relative foster parent, which can include fictive kin such as godparents, teachers, or family friends. There is even a temporary licensure provision that allows these relatives and fictive kin to be licensed provisionally while fulfilling the extensive requirements for a permanent license, and non-safety related requirements can be waived for kin.  Further, relatives in Maryland can be licensed as foster parents for a DC child. As a social worker in the District’s foster care system, I filed numerous license applications for kin in the District and Maryland. But these were all for children already in foster care with an unrelated caregiver. Once a child is already in the system, it is impossible to “divert” that child so in such cases the relative is licensed. But the agency seems to prefer the option of kinship diversion when foster care can be avoided.

It is not surprising that CFSA and other agencies prefer to divert abused and neglected children out of foster care when possible. The most obvious motive is financial. In its complaint, DKA argues that the District has saved “millions of dollars” by kinship diversion. Saving money is likely part of the motivation behind kinship diversion in the District and around the country, even if the District does spend more to help kinship caregivers outside the system than other jurisdictions.

The Complaint also suggests that CFSA has used kinship diversion as a way to “meet certain statistical targets for reducing the number of children in foster care” because the diverted children are not counted as foster children. In 2012, Director Brenda Donald announced a new strategic agenda known as the Four Pillars. The first “Pillar” was called Narrowing the Front Door, or reducing the number of children coming into foster care–a goal that was very much in line with a national trend among child welfare agencies. From FY 2012 through FY 2019 CFSA set numerical targets for reducing new entries into foster care and has been publishing quarterly and annual  “Four Pillars Scorecards” comparing these targets to actual performance. Moreover, the agency has repeatedly congratulated itself for the continuous decline in its foster care population since Fiscal Year 2012, not mentioning that an unknown number of additional children are in informal kinship placements with little or no support from the agency.

There is also an ideological bias toward keeping children outside the foster care system, as described in an issue brief from ChildTrends. There is a widespread belief among many child welfare professionals that it is better to keep families outside the system, and this may contribute to the support for kinship diversion in the District and around the nation.

The Plaintiffs filed their original Complaint on October 17, 2019, and the case was assigned to Judge Thomas Hogan–the same judge who has presided over the LaShawn class action suit since its inception in 1989. The defendants filed a Motion to Dismiss, the plaintiffs filed an Amended Complaint on January 27, 2020 and the District again filed a Motion to Dismiss. The plaintiffs must file an opposition to to that motion by March 20 and the defendants will have some time to respond. Then Judge Hogan will make a decision about whether to dismiss the case. Relatives who step up to care for abused and neglected children are performing an invaluable service, often at great personal and financial sacrifice.  It is hoped that the judge will allow the lawsuit to proceed so that these often-heroic caregivers and their young relatives can have a chance of getting some much-needed support.